# Transactional Emails and Unsubs

**URL:** <https://forum.mautic.org/t/transactional-emails-and-unsubs/13028>\
**Category:** General Discussion\
**Created:** [February 24, 2020, 1:42pm UTC](https://forum.mautic.org/t/transactional-emails-and-unsubs/13028 "2020-02-24T13:42:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![PrimRose](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/primrose/32/1783_2.png) [@PrimRose](https://forum.mautic.org/u/PrimRose)\
**Post date:** [February 24, 2020, 1:42pm UTC](https://forum.mautic.org/t/transactional-emails-and-unsubs/13028/1 "2020-02-24T13:42:50Z")

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Hi

I know this has been covered before and it is stated that people who unsubscribe will not be able to receive transcriptional emails.

Is this still the case? Has this been addressed?

Thank you

Prim

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**Author:** ![deepti](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/deepti/32/411_2.png) [@deepti](https://forum.mautic.org/u/deepti)\
**Post date:** [February 24, 2020, 1:54pm UTC](https://forum.mautic.org/t/transactional-emails-and-unsubs/13028/2 "2020-02-24T13:54:43Z")

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They can’t received any email. Mautic flag them as “DO NOT CONTACT”

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**Author:** ![PrimRose](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/primrose/32/1783_2.png) [@PrimRose](https://forum.mautic.org/u/PrimRose)\
**Post date:** [February 24, 2020, 2:16pm UTC](https://forum.mautic.org/t/transactional-emails-and-unsubs/13028/3 "2020-02-24T14:16:44Z")

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Well that is disappointing… Password resets and receipts still need to get through somehow. 🤔