# Triggering Tasks

**URL:** <https://forum.mautic.org/t/triggering-tasks/9788>\
**Category:** General Discussion\
**Created:** [October 26, 2017, 8:47pm UTC](https://forum.mautic.org/t/triggering-tasks/9788 "2017-10-26T20:47:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![johng](https://avatars.discourse-cdn.com/v4/letter/j/f4b2a3/32.png) [@johng](https://forum.mautic.org/u/johng)\
**Post date:** [October 26, 2017, 8:47pm UTC](https://forum.mautic.org/t/triggering-tasks/9788/1 "2017-10-26T20:47:53Z")

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I am wanting to set up a process. Where I set up my stages as my lead dispositions. When I view a lead and change the lead stage to application, I would like it to trigger an email or a campaign. I am unable to find that ability in the system.  
  
  
  
Or  
  
  
  
If I am doing this wrong, how would I set up disposition triggers on a contact to perform certain functions when the lead disposition changes?  
  
  
  
For example.  
  
  
  
Disposition/Status Labels  
  
Lead - no email sent  
  
Called - automatically sends email or SMS saying you tried calling them  
  
Application - sending them an email thanking them for their business  
  
Closed - sends them an email telling them we appreciate them becoming a client  
  
  
  
I know how to create the emails and label them, I am just unsure how a team member can view, call a lead and select a disposition/status which will trigger an email.  
  
  
  
Thank you

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<div class="post-metadata">

**Author:** ![johng](https://avatars.discourse-cdn.com/v4/letter/j/f4b2a3/32.png) [@johng](https://forum.mautic.org/u/johng)\
**Post date:** [October 26, 2017, 8:47pm UTC](https://forum.mautic.org/t/triggering-tasks/9788/2 "2017-10-26T20:47:53Z")

</div>

I am wanting to set up a process. Where I set up my stages as my lead dispositions. When I view a lead and change the lead stage to application, I would like it to trigger an email or a campaign. I am unable to find that ability in the system.

Or

If I am doing this wrong, how would I set up disposition triggers on a contact to perform certain functions when the lead disposition changes?

For example.

Disposition/Status Labels  
Lead - no email sent  
Called - automatically sends email or SMS saying you tried calling them  
Application - sending them an email thanking them for their business  
Closed - sends them an email telling them we appreciate them becoming a client

I know how to create the emails and label them, I am just unsure how a team member can view, call a lead and select a disposition/status which will trigger an email.

Thank you