# Troubleshooting on sending an email

**URL:** https://forum.mautic.org/t/troubleshooting-on-sending-an-email/4362
**Category:** Product Support
**Created:** [June 20, 2016, 8:57am UTC](https://forum.mautic.org/t/troubleshooting-on-sending-an-email/4362 "2016-06-20T08:57:10Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![ramgouveia](https://avatars.discourse-cdn.com/v4/letter/r/c4cdca/32.png) [@ramgouveia](https://forum.mautic.org/u/ramgouveia)
#### Post date: [June 20, 2016, 8:57am UTC](https://forum.mautic.org/t/troubleshooting-on-sending-an-email/4362/1 "2016-06-20T08:57:10Z")

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Hello  
  
  
  
I’ve tried sending an email for several times but i’ve received the following the error message. Can you help me please?  
  
  
  
 Uh oh! I think I broke it. If I do it again, please report me to the system administrator!   
  
  
  
500 Internal Server Error

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<div class="post-metadata">

### Author: ![ramgouveia](https://avatars.discourse-cdn.com/v4/letter/r/c4cdca/32.png) [@ramgouveia](https://forum.mautic.org/u/ramgouveia)
#### Post date: [June 20, 2016, 8:57am UTC](https://forum.mautic.org/t/troubleshooting-on-sending-an-email/4362/2 "2016-06-20T08:57:10Z")

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Hello

I’ve tried sending an email for several times but i’ve received the following the error message. Can you help me please?

 Uh oh! I think I broke it. If I do it again, please report me to the system administrator! 

500 Internal Server Error