# Tsk tsk. Apparently you don't have access to this area

**URL:** <https://forum.mautic.org/t/tsk-tsk-apparently-you-dont-have-access-to-this-area/10631>\
**Category:** Product Support\
**Created:** [July 6, 2018, 9:23am UTC](https://forum.mautic.org/t/tsk-tsk-apparently-you-dont-have-access-to-this-area/10631 "2018-07-06T09:23:08Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![webpro](https://avatars.discourse-cdn.com/v4/letter/w/e47774/32.png) [@webpro](https://forum.mautic.org/u/webpro)\
**Post date:** [July 6, 2018, 9:23am UTC](https://forum.mautic.org/t/tsk-tsk-apparently-you-dont-have-access-to-this-area/10631/1 "2018-07-06T09:23:08Z")

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I embeded Mautic form in a third party website and on submission I get a forbidden error - **Tsk tsk. Apparently you don’t have access to this area**

Do anyone know why I am getting this error and what I can do to fix it

Thanks

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**Author:** ![mrfromgermany](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mrfromgermany/32/433_2.png) [@mrfromgermany](https://forum.mautic.org/u/mrfromgermany)\
**Post date:** [July 6, 2018, 11:13am UTC](https://forum.mautic.org/t/tsk-tsk-apparently-you-dont-have-access-to-this-area/10631/2 "2018-07-06T11:13:30Z")

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I the Mautic configuration you can define “valid domains” and “trusted servers”. Perhaps you have to add the domain of your external website there, so that mautic accepts the submissions.

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**Author:** ![webpro](https://avatars.discourse-cdn.com/v4/letter/w/e47774/32.png) [@webpro](https://forum.mautic.org/u/webpro)\
**Post date:** [July 8, 2018, 6:06am UTC](https://forum.mautic.org/t/tsk-tsk-apparently-you-dont-have-access-to-this-area/10631/3 "2018-07-08T06:06:42Z")

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Thanks Mathias, your information helped.

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [July 10, 2018, 11:50am UTC](https://forum.mautic.org/t/tsk-tsk-apparently-you-dont-have-access-to-this-area/10631/4 "2018-07-10T11:50:44Z")

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@Kelly Its better to install mautic on domain or subdomain infact.

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**Author:** ![the\_lamper](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/the_lamper/32/1669_2.png) [@the\_lamper](https://forum.mautic.org/u/the_lamper)\
**Post date:** [February 12, 2020, 11:49am UTC](https://forum.mautic.org/t/tsk-tsk-apparently-you-dont-have-access-to-this-area/10631/5 "2020-02-12T11:49:47Z")

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I have the same error still. Here is what I have tried so far: Explicitly including my domains (both in Cors and in “Trusted hosts”), but it did not help.  
The “worst” part is, that my old forms work until I update them (add a field, anything). New forms do not work at all.  
I am lost here and all ideas are welcome.