# Twilio Callback URL

**URL:** <https://forum.mautic.org/t/twilio-callback-url/32321>\
**Category:** Mautic 5 Install/Upgrade Support\
**Created:** [June 10, 2024, 8:15pm UTC](https://forum.mautic.org/t/twilio-callback-url/32321 "2024-06-10T20:15:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jstone](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jstone/32/12847_2.png) [@jstone](https://forum.mautic.org/u/jstone)\
**Post date:** [June 10, 2024, 8:15pm UTC](https://forum.mautic.org/t/twilio-callback-url/32321/1 "2024-06-10T20:15:59Z")

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I am trying to set the callback URL in twilio and the one that I’ve found referenced in all of the documentation is “/sms/twilio/callback” which does not appear to exist on my system. Can anyone provide any guidance?

I am running 5.0.4.

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [June 11, 2024, 8:36am UTC](https://forum.mautic.org/t/twilio-callback-url/32321/2 "2024-06-11T08:36:57Z")

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Hey there!

I [updated the docs](https://docs.mautic.org/en/5.x/plugins/twilio.html) just recently, and that is the correct path. It should be `https://example.com/sms/twilio/callback` where `example.com` is your domain.

Is the Twilio plugin enabled on your Mautic instance?

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<div class="post-metadata">

**Author:** ![jstone](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jstone/32/12847_2.png) [@jstone](https://forum.mautic.org/u/jstone)\
**Post date:** [June 11, 2024, 2:26pm UTC](https://forum.mautic.org/t/twilio-callback-url/32321/3 "2024-06-11T14:26:26Z")

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Yes, I believe the plugin is enabled; unless there is somewhere else I need to enable it.

![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/6cb144e6f5dfbf1b9ba15dbacdfa58f11cee0e4a.png)