# Twitter Mention Not working

**URL:** <https://forum.mautic.org/t/twitter-mention-not-working/9321>\
**Category:** General Discussion\
**Created:** [August 29, 2017, 4:45am UTC](https://forum.mautic.org/t/twitter-mention-not-working/9321 "2017-08-29T04:45:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ga3003](https://avatars.discourse-cdn.com/v4/letter/g/2bfe46/32.png) [@ga3003](https://forum.mautic.org/u/ga3003)\
**Post date:** [August 29, 2017, 4:45am UTC](https://forum.mautic.org/t/twitter-mention-not-working/9321/1 "2017-08-29T04:45:18Z")

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I am a newbie for mautic. And I have installed mautic and its working fine. I have configured all the crons and they are working fine as my twitter hashtags are corrrectly pulling contacts. But now, I am facing an isssue in which my twitter mention is not working. When I have created my twitter mention, it pulled all the profles. But now it is not pullling the profiles who are mentioning us.  
  
  
  
There is no issue in mautic & server logs.  
  
  
  
Anyone who have faced this issue, please help me resolve it.

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<div class="post-metadata">

**Author:** ![ga3003](https://avatars.discourse-cdn.com/v4/letter/g/2bfe46/32.png) [@ga3003](https://forum.mautic.org/u/ga3003)\
**Post date:** [August 29, 2017, 4:45am UTC](https://forum.mautic.org/t/twitter-mention-not-working/9321/2 "2017-08-29T04:45:18Z")

</div>

I am a newbie for mautic. And I have installed mautic and its working fine. I have configured all the crons and they are working fine as my twitter hashtags are corrrectly pulling contacts. But now, I am facing an isssue in which my twitter mention is not working. When I have created my twitter mention, it pulled all the profles. But now it is not pullling the profiles who are mentioning us.

There is no issue in mautic & server logs.

Anyone who have faced this issue, please help me resolve it.