# Uh oh! I think I broke it. If I do it again, please report me to the system administrator! 99 **URL:** \ **Category:** Mautic 5 Install/Upgrade Support\ **Created:** [August 24, 2024, 12:05am UTC](https://forum.mautic.org/t/uh-oh-i-think-i-broke-it-if-i-do-it-again-please-report-me-to-the-system-administrator-99/33233 "2024-08-24T00:05:50Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![luckas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/luckas/32/12591_2.png) [@luckas](https://forum.mautic.org/u/luckas)\ **Post date:** [August 24, 2024, 12:05am UTC](https://forum.mautic.org/t/uh-oh-i-think-i-broke-it-if-i-do-it-again-please-report-me-to-the-system-administrator-99/33233/1 "2024-08-24T00:05:50Z")
**Your software** Apache My Mautic version is: 5.1.0 My PHP version is: 8.2 My Database type and version is: MySQL 8.0.39 **Your problem** Uh oh! I think I broke it. If I do it again, please report me to the system administrator! 99 500 Internal Server Error Report an issue - Mautibot My problem is:I did the installation on a VPS with Apache Apache/2.4.62 (cPanel) OpenSSL/3.0.7 mod\_bwlimited/1.4 I did the installation manually and everything was perfect, when I entered the configuration to make the necessary changes and when I go to wait I get this error. Attached is a screenshot. Thank you very much for your help. These errors are showing in the log: Steps I have tried to fix the problem: I searched but couldn’t find anything that would help me. ![mautic-error2](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/4/4077ca394da5628e7c6cf560d0bd4aed4532c34f.jpeg) ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [August 25, 2024, 4:40pm UTC](https://forum.mautic.org/t/uh-oh-i-think-i-broke-it-if-i-do-it-again-please-report-me-to-the-system-administrator-99/33233/2 "2024-08-25T16:40:27Z")
Check your permissions: > **[Full guide to permissions and cache in Mautic – Joey Keller](https://joeykeller.com/full-guide-to-permissions-and-cache-in-mautic/)** ---
**Author:** ![luckas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/luckas/32/12591_2.png) [@luckas](https://forum.mautic.org/u/luckas)\ **Post date:** [August 26, 2024, 5:06pm UTC](https://forum.mautic.org/t/uh-oh-i-think-i-broke-it-if-i-do-it-again-please-report-me-to-the-system-administrator-99/33233/3 "2024-08-26T17:06:36Z")
Thank you very much for your response. However I did everything as it is there and the problem continues. If there is another possible solution I thank you. ---
**Author:** ![luckas](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/luckas/32/12591_2.png) [@luckas](https://forum.mautic.org/u/luckas)\ **Post date:** [August 28, 2024, 12:17am UTC](https://forum.mautic.org/t/uh-oh-i-think-i-broke-it-if-i-do-it-again-please-report-me-to-the-system-administrator-99/33233/4 "2024-08-28T00:17:07Z")
Having exhausted the possibilities of correcting the error the best thing to do was to delete everything and start over. When starting the new installation it suggested me to activate two PHP extensions, iconv and intl, I can’t be sure that it was that because I don’t know all these configurations, the only certain thing is that I finished the installation now everything works as a harmonious marriage! Cheer up, don’t stop.