# Unable to change Site URL - Please help

**URL:** <https://forum.mautic.org/t/unable-to-change-site-url-please-help/10072>\
**Category:** General Discussion\
**Created:** [December 10, 2017, 7:23am UTC](https://forum.mautic.org/t/unable-to-change-site-url-please-help/10072 "2017-12-10T07:23:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![athakore](https://avatars.discourse-cdn.com/v4/letter/a/ac91a4/32.png) [@athakore](https://forum.mautic.org/u/athakore)\
**Post date:** [December 10, 2017, 7:23am UTC](https://forum.mautic.org/t/unable-to-change-site-url-please-help/10072/1 "2017-12-10T07:23:18Z")

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Hello everyone. Please help me and tell me if I am missing a step somehow.  
  
  
  
I am on Mautic Version v2.12.0 (latest). I installed it using the Bitnami VM. I need to change the Site URL (in Configuration -\> System Settings -\> Site URL from  
  
  
  
[http://a.b.c.d](http://a.b.c.d) (a, b,c and d are numbers that form the static IP address of my server)  
  
  
  
to  
  
  
  
[http://mktg.mydomian.com](http://mktg.mydomian.com)  
  
  
  
When I make the above change and save it, the Site URL keeps reverting back to [http://a.b.c.d](http://a.b.c.d). I tried to “Apply” as well as “Save anc Close”. It does the same thing. Just for kicks, I deleted the field contents and tried to save it. I got the error “A value is required”.  
  
  
  
Any idea why I am unable to set the Site URL? I am the Admin user in Mautic.  
  
  
  
AK

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<div class="post-metadata">

**Author:** ![athakore](https://avatars.discourse-cdn.com/v4/letter/a/ac91a4/32.png) [@athakore](https://forum.mautic.org/u/athakore)\
**Post date:** [December 10, 2017, 7:23am UTC](https://forum.mautic.org/t/unable-to-change-site-url-please-help/10072/2 "2017-12-10T07:23:18Z")

</div>

Hello everyone. Please help me and tell me if I am missing a step somehow.

I am on Mautic Version v2.12.0 (latest). I installed it using the Bitnami VM. I need to change the Site URL (in Configuration -\> System Settings -\> Site URL from

[http://a.b.c.d](http://a.b.c.d) (a, b,c and d are numbers that form the static IP address of my server)

to

[http://mktg.mydomian.com](http://mktg.mydomian.com)

When I make the above change and save it, the Site URL keeps reverting back to [http://a.b.c.d](http://a.b.c.d). I tried to “Apply” as well as “Save anc Close”. It does the same thing. Just for kicks, I deleted the field contents and tried to save it. I got the error “A value is required”.

Any idea why I am unable to set the Site URL? I am the Admin user in Mautic.

AK
