# unable to create email

**URL:** <https://forum.mautic.org/t/unable-to-create-email/10676>\
**Category:** Product Support\
**Created:** [August 6, 2018, 1:04am UTC](https://forum.mautic.org/t/unable-to-create-email/10676 "2018-08-06T01:04:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![emoh](https://avatars.discourse-cdn.com/v4/letter/e/bcef8e/32.png) [@emoh](https://forum.mautic.org/u/emoh)\
**Post date:** [August 6, 2018, 1:04am UTC](https://forum.mautic.org/t/unable-to-create-email/10676/1 "2018-08-06T01:04:37Z")

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I have a similar issue as this guy [https://www.youtube.com/watch?v=Hy0caXzTzIA&feature=youtu.be](https://www.youtube.com/watch?v=Hy0caXzTzIA&feature=youtu.be).

While he is able to resolve the issue by disabling cmod security in Cpanel. But my issue still exist. Does anyone know how I would be able to resolve this issue?

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**Author:** ![alliedpixels](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alliedpixels/32/364_2.png) [@alliedpixels](https://forum.mautic.org/u/alliedpixels)\
**Post date:** [August 16, 2018, 9:23am UTC](https://forum.mautic.org/t/unable-to-create-email/10676/2 "2018-08-16T09:23:29Z")

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I also cannot create emails and disabling mod\_security has not helped.

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [August 16, 2018, 1:08pm UTC](https://forum.mautic.org/t/unable-to-create-email/10676/3 "2018-08-16T13:08:23Z")

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From where do you get the source code or who make the Mautic setup?