# Unable to login mautic / pabbly

**URL:** https://forum.mautic.org/t/unable-to-login-mautic-pabbly/28123
**Category:** Product Support
**Created:** [May 24, 2023, 6:16am UTC](https://forum.mautic.org/t/unable-to-login-mautic-pabbly/28123 "2023-05-24T06:16:15Z")
**Posts on this page:** 1
**Page:** 1

<div class="post-metadata">

### Author: ![edwin.muniu](https://avatars.discourse-cdn.com/v4/letter/e/b9e5f3/32.png) [@edwin.muniu](https://forum.mautic.org/u/edwin.muniu)
#### Post date: [May 24, 2023, 6:16am UTC](https://forum.mautic.org/t/unable-to-login-mautic-pabbly/28123/1 "2023-05-24T06:16:15Z")

</div>

**Your software**  
My Mautic version is: 4.4.8  
My PHP version is: 8.0  
My Database type and version is: mysqli 5.7.42

**Your problem**  
My problem is:

trying to connect pabbly & mautic  
We noted that we are unable to login

These errors are showing in the log:

curl --location ‘[https://mautic.xxxxxxxxxxxx.com/api/contacts](https://mautic.xxxxxxxxxxxx.com/api/contacts)’   
–header ‘Authorization: Basic Z2VuZXJhdG9yOjBTdiMyV2FHRU4=’   
–header ‘Cookie: mautic\_device\_id=a3dtjzlh07hftfmheoog626’

{  
“errors”: [  
{  
“message”: “API authorization denied.”,  
“code”: 401,  
“type”: “access\_denied”  
}  
]  
}

Steps I have tried to fix the problem:

1. I cleared cache.

please assist