# Unable to register for Mautic Cloud Free

**URL:** https://forum.mautic.org/t/unable-to-register-for-mautic-cloud-free/7446
**Category:** Product Support
**Created:** [February 9, 2017, 9:20am UTC](https://forum.mautic.org/t/unable-to-register-for-mautic-cloud-free/7446 "2017-02-09T09:20:19Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![nicolab](https://avatars.discourse-cdn.com/v4/letter/n/b5e925/32.png) [@nicolab](https://forum.mautic.org/u/nicolab)
#### Post date: [February 9, 2017, 9:20am UTC](https://forum.mautic.org/t/unable-to-register-for-mautic-cloud-free/7446/1 "2017-02-09T09:20:19Z")

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Hi,  
  
I tried to register several times for Mautic Cloud Free. After choosing domain/password and clicking on the “Let’s get started” this changes to “Please wait …” but doesn’t go further. I do not receive any error message visible on the browser (I tried with Chrome, Firefox and Safari).  
  
From an analysis with Firebug I see that the server responds with this code:

Code:

  
I tried to enter several emails but the situation does not change. I also tried from different computers and in different networks but the situation is the same.  
  
Any ideas? ![:-)]( ":-)")  
  
Thank you

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### Author: ![nicolab](https://avatars.discourse-cdn.com/v4/letter/n/b5e925/32.png) [@nicolab](https://forum.mautic.org/u/nicolab)
#### Post date: [February 9, 2017, 9:20am UTC](https://forum.mautic.org/t/unable-to-register-for-mautic-cloud-free/7446/2 "2017-02-09T09:20:19Z")

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Hi,  
I tried to register several times for Mautic Cloud Free. After choosing domain/password and clicking on the “Let’s get started” this changes to “Please wait …” but doesn’t go further. I do not receive any error message visible on the browser (I tried with Chrome, Firefox and Safari).  
From an analysis with Firebug I see that the server responds with this code:

[code]

[/code]

I tried to enter several emails but the situation does not change. I also tried from different computers and in different networks but the situation is the same.

Any ideas? 🙂

Thank you

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### Author: ![tripper91](https://avatars.discourse-cdn.com/v4/letter/t/ed655f/32.png) [@tripper91](https://forum.mautic.org/u/tripper91)
#### Post date: [February 9, 2017, 9:35am UTC](https://forum.mautic.org/t/unable-to-register-for-mautic-cloud-free/7446/3 "2017-02-09T09:35:24Z")

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Same problem - give it 5 minutes while you “please wait” and then try to login. It worked for me that way.

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### Author: ![nicolab](https://avatars.discourse-cdn.com/v4/letter/n/b5e925/32.png) [@nicolab](https://forum.mautic.org/u/nicolab)
#### Post date: [February 9, 2017, 10:34am UTC](https://forum.mautic.org/t/unable-to-register-for-mautic-cloud-free/7446/4 "2017-02-09T10:34:50Z")

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It works!

Thanks so much tripper91! 🙂

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### Author: ![tripper91](https://avatars.discourse-cdn.com/v4/letter/t/ed655f/32.png) [@tripper91](https://forum.mautic.org/u/tripper91)
#### Post date: [February 9, 2017, 10:56am UTC](https://forum.mautic.org/t/unable-to-register-for-mautic-cloud-free/7446/5 "2017-02-09T10:56:47Z")

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No problem
