# Unable to Send Campaign Emails

**URL:** https://forum.mautic.org/t/unable-to-send-campaign-emails/10034
**Category:** Product Support
**Created:** [December 2, 2017, 4:40pm UTC](https://forum.mautic.org/t/unable-to-send-campaign-emails/10034 "2017-12-02T16:40:16Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![viraljadhav](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/viraljadhav/32/245_2.png) [@viraljadhav](https://forum.mautic.org/u/viraljadhav)
#### Post date: [December 2, 2017, 4:40pm UTC](https://forum.mautic.org/t/unable-to-send-campaign-emails/10034/1 "2017-12-02T16:40:16Z")

</div>

I configured Mautic and added Cron jobs. But Unable to send Campaigns. PHP version 7.0 and Mautic 2.11  
  
Also noticed strange issue. When In go to Config \> Email Settings \> “Send Immediately”. In this case, when I send individual email to contact, it deliveres. But as an when I set to “Que” instead of Immediately, even individual email are not going that we sent to a particular contact.  
  
And Campaigns are not sent in both the case. Not a single email passed. I am figuring this since last 36 hours. Can anyone help with the issue.  
  
  
  
My cron jobs are :-

Code:

php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:social:monitoring \>/dev/null 2\>&1 php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:webhooks:process \>/dev/null 2\>&1 php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:iplookup:download \>/dev/null 2\>&1 php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:broadcasts:send \>/dev/null 2\>&1 php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:email:process --env=prod \>/dev/null 2\>&1 php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:campaigns:update \>/dev/null 2\>&1 php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:campaigns:trigger \>/dev/null 2\>&1 php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:campaigns:rebuild \>/dev/null 2\>&1 php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:messages:send \>/dev/null 2\>&1 php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:emails:send \>/dev/null 2\>&1 php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:email:fetch \>/dev/null 2\>&1 php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:email:process \>/dev/null 2\>&1

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<div class="post-metadata">

### Author: ![viraljadhav](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/viraljadhav/32/245_2.png) [@viraljadhav](https://forum.mautic.org/u/viraljadhav)
#### Post date: [December 2, 2017, 4:40pm UTC](https://forum.mautic.org/t/unable-to-send-campaign-emails/10034/2 "2017-12-02T16:40:16Z")

</div>

I configured Mautic and added Cron jobs. But Unable to send Campaigns. PHP version 7.0 and Mautic 2.11  
Also noticed strange issue. When In go to Config \> Email Settings \> “Send Immediately”. In this case, when I send individual email to contact, it deliveres. But as an when I set to “Que” instead of Immediately, even individual email are not going that we sent to a particular contact.  
And Campaigns are not sent in both the case. Not a single email passed. I am figuring this since last 36 hours. Can anyone help with the issue.

My cron jobs are :-

```auto
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:social:monitoring >/dev/null 2>&1
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:webhooks:process >/dev/null 2>&1
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:iplookup:download >/dev/null 2>&1
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:broadcasts:send >/dev/null 2>&1
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:email:process --env=prod >/dev/null 2>&1
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:campaigns:update >/dev/null 2>&1
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:campaigns:trigger >/dev/null 2>&1
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:campaigns:rebuild >/dev/null 2>&1
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:messages:send >/dev/null 2>&1
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:emails:send >/dev/null 2>&1
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:email:fetch >/dev/null 2>&1
php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:email:process >/dev/null 2>&1
```

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<div class="post-metadata">

### Author: ![viraljadhav](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/viraljadhav/32/245_2.png) [@viraljadhav](https://forum.mautic.org/u/viraljadhav)
#### Post date: [December 2, 2017, 4:52pm UTC](https://forum.mautic.org/t/unable-to-send-campaign-emails/10034/3 "2017-12-02T16:52:13Z")

</div>

When someone fills option form that is sent to add lead to Segment, I get 3 emails from cron jobs

/usr/local/cpanel/bin/jailshell: line 1: 18071 Hangup php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:campaigns:update \> /dev/null 2\>&1

usr/local/cpanel/bin/jailshell: line 1: 13205 Killed php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:campaigns:update \> /dev/null 2\>&1

usr/local/cpanel/bin/jailshell: line 1: 15705 Killed php /home/ezusrihm/automation.spectrumexports.com/app/console mautic:campaigns:update \> /dev/null 2\>&1

I am not a technical person, but this seems to be some sort of cron job errors.

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<div class="post-metadata">

### Author: ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)
#### Post date: [December 3, 2017, 1:28pm UTC](https://forum.mautic.org/t/unable-to-send-campaign-emails/10034/4 "2017-12-03T13:28:01Z")

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@viraljadhav need to set up Cron jobs…, have you set it up properly
