# Unsubscribe adds extra forward slash to URL.

**URL:** <https://forum.mautic.org/t/unsubscribe-adds-extra-forward-slash-to-url/9675>\
**Category:** Product Support\
**Created:** [October 12, 2017, 7:57am UTC](https://forum.mautic.org/t/unsubscribe-adds-extra-forward-slash-to-url/9675 "2017-10-12T07:57:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![martinr](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@martinr](https://forum.mautic.org/u/martinr)\
**Post date:** [October 12, 2017, 7:57am UTC](https://forum.mautic.org/t/unsubscribe-adds-extra-forward-slash-to-url/9675/1 "2017-10-12T07:57:11Z")

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Hi there,  
  
  
  
When I use the {unsubscribe\_url} token in an email, it seems to generate and display a working URL in the final email that gets sent out to clients.  
  
[https://martinprint.com.au/mautic/email/unsubscribe/59c9a5adf229f](https://martinprint.com.au/mautic/email/unsubscribe/59c9a5adf229f)  
  
  
  
  
  
However, when a client actually clicks on the link, an extra forward slash is added to the URL after our domain name, and the link ends up pointing to a 404 Not Found page because of this.  
  
[https://www.martinprint.com.au//mautic/email/unsubscribe/59c9a5adf229f](https://www.martinprint.com.au//mautic/email/unsubscribe/59c9a5adf229f)  
  
  
  
I can provide more info if needed, I just first wondered if this was a fairly common problem with a simple solution?  
  
  
  
Any guidance appreciated ![:)]( ":)")

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<div class="post-metadata">

**Author:** ![martinr](https://avatars.discourse-cdn.com/v4/letter/m/87869e/32.png) [@martinr](https://forum.mautic.org/u/martinr)\
**Post date:** [October 12, 2017, 7:57am UTC](https://forum.mautic.org/t/unsubscribe-adds-extra-forward-slash-to-url/9675/2 "2017-10-12T07:57:11Z")

</div>

Hi there,

When I use the {unsubscribe\_url} token in an email, it seems to generate and display a working URL in the final email that gets sent out to clients.  
[https://martinprint.com.au/mautic/email/unsubscribe/59c9a5adf229f](https://martinprint.com.au/mautic/email/unsubscribe/59c9a5adf229f)

However, when a client actually clicks on the link, an extra forward slash is added to the URL after our domain name, and the link ends up pointing to a 404 Not Found page because of this.  
[https://www.martinprint.com.au//mautic/email/unsubscribe/59c9a5adf229f](https://www.martinprint.com.au//mautic/email/unsubscribe/59c9a5adf229f)

I can provide more info if needed, I just first wondered if this was a fairly common problem with a simple solution?

Any guidance appreciated 🙂