# unsubscribe and Customised email

**URL:** <https://forum.mautic.org/t/unsubscribe-and-customised-email/9339>\
**Category:** Product Support\
**Created:** [August 31, 2017, 6:12am UTC](https://forum.mautic.org/t/unsubscribe-and-customised-email/9339 "2017-08-31T06:12:10Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ahsan2011](https://avatars.discourse-cdn.com/v4/letter/a/a698b9/32.png) [@ahsan2011](https://forum.mautic.org/u/ahsan2011)\
**Post date:** [August 31, 2017, 6:12am UTC](https://forum.mautic.org/t/unsubscribe-and-customised-email/9339/1 "2017-08-31T06:12:10Z")

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Hello All  
  
  
  
I have just installed mautic and integrated with my SMTP server running on sendmail.  
  
  
  
I have run into trouble with 2 queries.  
  
  
  
I cannot customized my email with First name of the employee. I tried editing my email and then go to advanced and type Hello {leadfield=firstname}  
  
  
  
But it does not take these values. The email only returns with Hello  
  
  
  
My second query is how do i unsubscribe from my email campaign. I dont know the URL for inserting unsubscribe options.  
  
  
  
Can someone please help me, since i have a major delivery campaign coming up.

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<div class="post-metadata">

**Author:** ![ahsan2011](https://avatars.discourse-cdn.com/v4/letter/a/a698b9/32.png) [@ahsan2011](https://forum.mautic.org/u/ahsan2011)\
**Post date:** [August 31, 2017, 6:12am UTC](https://forum.mautic.org/t/unsubscribe-and-customised-email/9339/2 "2017-08-31T06:12:10Z")

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Hello All

I have just installed mautic and integrated with my SMTP server running on sendmail.

I have run into trouble with 2 queries.

I cannot customized my email with First name of the employee. I tried editing my email and then go to advanced and type Hello {leadfield=firstname}

But it does not take these values. The email only returns with Hello

My second query is how do i unsubscribe from my email campaign. I dont know the URL for inserting unsubscribe options.

Can someone please help me, since i have a major delivery campaign coming up.

---

<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [August 31, 2017, 12:26pm UTC](https://forum.mautic.org/t/unsubscribe-and-customised-email/9339/3 "2017-08-31T12:26:25Z")

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Go to the email builder create a new email and press { this will open all the possibles fild you can use. Sample {f will look for all the field that begins with f (firstname, fax, facebook etc)

To include the unsubscribe link insert this token {unsubscribe\_text} in the of the email that is the most use are to include the unsubscribe link.

Here is a sample email with the fields

[code]  
Hello, {leadfield=firstname} !  
Tell me about the weather in {leadfield=country}

{unsubscribe\_text} | {webview\_text}[/code]