# Unsubscribe button help **URL:** \ **Category:** Product Support\ **Created:** [September 12, 2017, 10:06am UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428 "2017-09-12T10:06:33Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [September 12, 2017, 10:06am UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/1 "2017-09-12T10:06:33Z")
Hi Team I need some help with the Unsubscribe button, I’m not sure which URL to use, or actually how it works. Is there a place on my dashboard where I can find my link? Thanks ---
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [September 12, 2017, 10:06am UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/2 "2017-09-12T10:06:33Z")
Hi Team I need some help with the Unsubscribe button, I’m not sure which URL to use, or actually how it works. Is there a place on my dashboard where I can find my link? Thanks ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [September 12, 2017, 10:08am UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/3 "2017-09-12T10:08:28Z")
Go in Configuration\> Email settings , and check please ---
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [September 12, 2017, 10:19am UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/4 "2017-09-12T10:19:51Z")
Under Unsubscribe settings I have the following Text for the {unsubscribe\_text} token Unsubscribe to no longer receive emails from us. ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [September 12, 2017, 12:52pm UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/5 "2017-09-12T12:52:33Z")
You will get the unsubscribe link using this token `{unsubscribe_url}` just insert `{unsubscribe_url}` in the button as a link ---
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [September 12, 2017, 1:46pm UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/6 "2017-09-12T13:46:59Z")
Thanks a mil, will give it a shot ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [September 13, 2017, 5:00am UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/7 "2017-09-13T05:00:10Z")
resolved? ---
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [September 13, 2017, 5:44am UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/8 "2017-09-13T05:44:26Z")
Hi, not yet, using that gave me the url: [http://www.investortools.co.za/email/unsubscribe/59b8ca6630448](http://www.investortools.co.za/email/unsubscribe/59b8ca6630448) When clicked it goes to a page that says Record not found. ---
**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\ **Post date:** [September 13, 2017, 5:58am UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/9 "2017-09-13T05:58:17Z")
[where I can find my link?](http://example.com) There is not the link, it is generated dynamically (not sure if it is created per contact, campaign or email - but that should not be of any relevance). Normally you would place the `{unsubscribe_url}` in an email you create. When you send out the email, the placeholder will be replaced with the actual unsibscribe URL. @francois, where did you get the posted link from? Or - to stay on a meta level - what do you want to accomplish? Feel free to PM me. I can give you my email address and we can test out if it works. ---
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [September 13, 2017, 6:17am UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/10 "2017-09-13T06:17:54Z")
@Peter, thanks will do. I got that from the test mailer I sent, assuming I’d have to link that into the Unsubscribe word, but I was just playing around. What confuses me is that it doesn’t work, even the raw link routes me to a page that says Record not found. ---
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [October 2, 2017, 8:56am UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/11 "2017-10-02T08:56:45Z")
Hi Peter Sorry been overly busy on my side, and I’ve probably been spamming you throughout (apologies for that) I am going to try and mail out of campaign today, but I agree with what you said, it should dynamically change wherever it’s sent from. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [February 4, 2020, 9:06pm UTC](https://forum.mautic.org/t/unsubscribe-button-help/9428/12 "2020-02-04T21:06:40Z")
A post was split to a new topic: [Record not found on unsubscribe link](https://forum.mautic.org/t/record-not-found-on-unsubscribe-link/12589)