# Unsubscribe button **URL:** \ **Category:** Product Support\ **Created:** [September 13, 2017, 6:23am UTC](https://forum.mautic.org/t/unsubscribe-button/9432 "2017-09-13T06:23:28Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [September 13, 2017, 6:23am UTC](https://forum.mautic.org/t/unsubscribe-button/9432/1 "2017-09-13T06:23:28Z")
Hi Peter, Here is the link [http://www.unum.co.za/stockalert/](http://www.unum.co.za/stockalert/) At the bottom of that page is basically my sign up ---
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [September 13, 2017, 6:23am UTC](https://forum.mautic.org/t/unsubscribe-button/9432/2 "2017-09-13T06:23:28Z")
Hi Peter, Here is the link [http://www.unum.co.za/stockalert/](http://www.unum.co.za/stockalert/) At the bottom of that page is basically my sign up ---
**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\ **Post date:** [September 13, 2017, 6:28am UTC](https://forum.mautic.org/t/unsubscribe-button/9432/3 "2017-09-13T06:28:36Z")
Hi Francois, I subscribed some seconds ago. The “correct” way would be: 1. You create a test email including the unsubscribe token 2. You create a test segment with only me inside 3. You create a test campaign which combines both the email and the segment 4. Fire 🙂 ---
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [September 13, 2017, 6:31am UTC](https://forum.mautic.org/t/unsubscribe-button/9432/4 "2017-09-13T06:31:34Z")
Just saw you subscribed, I sent you a mailer I popped out this morning, without a subscribe button. Added the links at bottom, I will quickly create a test segment for that. Think I should quickly set that up and re test, unless this works of course 🙂 ---
**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\ **Post date:** [September 13, 2017, 6:44am UTC](https://forum.mautic.org/t/unsubscribe-button/9432/5 "2017-09-13T06:44:44Z")
Both the direct link and the one masked by your email provider don’t work. That’s strange. Did you send the link out of a campaign? ---
**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\ **Post date:** [September 13, 2017, 6:50am UTC](https://forum.mautic.org/t/unsubscribe-button/9432/6 "2017-09-13T06:50:35Z")
The unsubscribe URL (or form) only works if the email was sent via a campaign or a form action. There are two more ways to send emails: 1. In email detail view, “Send Example” 2. In contact details view, “Send email” In these two ways the unsibscribe link does not work. ---
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [September 13, 2017, 7:01am UTC](https://forum.mautic.org/t/unsubscribe-button/9432/7 "2017-09-13T07:01:28Z")
I usually send from Channel \> Emails. From there I sent this to you as an example “Send Example”. ---
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [September 13, 2017, 7:02am UTC](https://forum.mautic.org/t/unsubscribe-button/9432/8 "2017-09-13T07:02:46Z")
[b]There are two more ways to send emails: In email detail view, “Send Example” In contact details view, “Send email” In these two ways the unsubscribe link does not work.[/b] Does that mean in order for the link to work I’d have to build a new Campaign for every mailer? ---
**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\ **Post date:** [September 13, 2017, 8:05am UTC](https://forum.mautic.org/t/unsubscribe-button/9432/9 "2017-09-13T08:05:11Z")
Yes, you either need to send the email from a campaign or a form action. When you use “send example”, the unsubscribe link does not work. ---
**Author:** ![petertl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/petertl/32/511_2.png) [@petertl](https://forum.mautic.org/u/petertl)\ **Post date:** [September 13, 2017, 8:09am UTC](https://forum.mautic.org/t/unsubscribe-button/9432/10 "2017-09-13T08:09:11Z")
To test the link, you would have to do what I wrote there: [https://www.mautic.org/community/index.php/8423-unsubscribe-button/p1#p25724](https://www.mautic.org/community/index.php/8423-unsubscribe-button/p1#p25724) ---
**Author:** ![francois](https://avatars.discourse-cdn.com/v4/letter/f/77aa72/32.png) [@francois](https://forum.mautic.org/u/francois)\ **Post date:** [October 2, 2017, 8:57am UTC](https://forum.mautic.org/t/unsubscribe-button/9432/11 "2017-10-02T08:57:18Z")
Hi Peter Sorry been overly busy on my side, and I’ve probably been spamming you throughout (apologies for that) I am going to try and mail out of campaign today, but I agree with what you said, it should dynamically change wherever it’s sent from.