# Unsubscribe error clicking link in email

**URL:** <https://forum.mautic.org/t/unsubscribe-error-clicking-link-in-email/10683>\
**Category:** Product Support\
**Created:** [August 7, 2018, 3:30pm UTC](https://forum.mautic.org/t/unsubscribe-error-clicking-link-in-email/10683 "2018-08-07T15:30:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dominicc](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@dominicc](https://forum.mautic.org/u/dominicc)\
**Post date:** [August 7, 2018, 3:30pm UTC](https://forum.mautic.org/t/unsubscribe-error-clicking-link-in-email/10683/1 "2018-08-07T15:30:19Z")

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Hello,

I sent a test email to a friend. SMTP is set up correctly and tested working. Email sent successfully. We opened the email and clicked on the unsubscribe link. It took us to a blank page that said,

This site can’t be reached

localhost refused to connect

Try: Checking the Connection

ERR\_Connection\_Refused

Mobile phone  
Andriod  
chrome  
outlook

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<div class="post-metadata">

**Author:** ![dominicc](https://avatars.discourse-cdn.com/v4/letter/d/7c8e57/32.png) [@dominicc](https://forum.mautic.org/u/dominicc)\
**Post date:** [August 7, 2018, 3:39pm UTC](https://forum.mautic.org/t/unsubscribe-error-clicking-link-in-email/10683/2 "2018-08-07T15:39:49Z")

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I’m going to try and create an unsubscribe feedback form and select that and see if that resolves the issue.