# Unsubscribe Link in Mautic
**URL:** https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164
**Category:** Product Support
**Created:** [July 14, 2021, 11:56am UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164 "2021-07-14T11:56:22Z")
**Posts on this page:** 16
**Page:** 1
### Author:  [@ashishbh](https://forum.mautic.org/u/ashishbh)
#### Post date: [July 14, 2021, 11:56am UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/1 "2021-07-14T11:56:22Z")
**Your software**
My Mautic version is: 3.3.3
My PHP version is: 7.3.29
My Database type and version is:MariaDB 5.5.68
**Your problem**
My problem is:
Well I am new with Mautic and I used other tools before so I added unsubscribe URL here same I added before on other tools but I saw Mautic is adding itself now I want to know how it happens and how I can control this I want to add this in different language (Fr) but Mautic adding itself in English.
These errors are showing in the log: there is no error
Steps I have tried to fix the problem: I check everything to to see how I can control this.
please check out the screenshot and help me to find how can I remove the code which mautic added itself
---
### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [July 14, 2021, 12:14pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/2 "2021-07-14T12:14:41Z")
Hello!
You need to go to:
Configuration \> Email Settings \> Unsubscribe text
---
### Author:  [@ashishbh](https://forum.mautic.org/u/ashishbh)
#### Post date: [July 14, 2021, 12:32pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/3 "2021-07-14T12:32:52Z")
Well, I did.
but it’s not coming from there; let me show you
also, this is not showing only in my Gmail its everywhere.
please help or give a link of Mautic version link where I do not see such stupid issue.
Regards
---
### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [July 14, 2021, 12:49pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/4 "2021-07-14T12:49:44Z")
I think this is not a Mautic thing, but let’s dig deeper.
Could you check the email original?
Scroll down, find the ‘Manage Notifications’ and paste here the code around it.
---
### Author:  [@ashishbh](https://forum.mautic.org/u/ashishbh)
#### Post date: [July 14, 2021, 2:30pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/5 "2021-07-14T14:30:44Z")
Message-Id [4ue8lsaxv5kl.gvb\_CtwnpYp9pmBTvRcMtA2@tracking.toni.express](mailto:4ue8lsaxv5kl.gvb_CtwnpYp9pmBTvRcMtA2@tracking.toni.express)
Date Tue, 13 Jul 2021 10:20:10 +0000
From Toni Express [info@toni.express](mailto:info@toni.express)
To Ashish [ashish@buckethost.com](mailto:ashish@buckethost.com)
Subject Toner d’imprimante en 24H avec Toni
Authentication-Results [mx.zohomail.com](http://mx.zohomail.com); dkim=pass; spf=pass ([zohomail.com](http://zohomail.com): domain of return.toni.express designates 54.36.22.58 as permitted sender) smtp.mailfrom=info=toni.express@return.toni.express; dmarc=pass(p=none dis=none) header.from=toni.express
Received from [pr58.mxout.mta2.net](http://pr58.mxout.mta2.net) ([pr58.mxout.mta2.net](http://pr58.mxout.mta2.net) [54.36.22.58]) by [mx.zohomail.com](http://mx.zohomail.com) with SMTPS id 1626171614420126.93427439775337; Tue, 13 Jul 2021 03:20:14 -0700 (PDT)
Return-Path [info=toni.express@return.toni.express](mailto:info=toni.express@return.toni.express)
Delivered-To: [ashish@buckethost.com](mailto:ashish@buckethost.com)
Received-SPF: pass ([zohomail.com](http://zohomail.com): domain of return.toni.express designates 54.36.22.58 as permitted sender) client-ip=54.36.22.58; envelope-from=info=toni.express@return.toni.express; [helo=pr58.mxout.mta2.net](http://helo=pr58.mxout.mta2.net);
Authentication-Results: [mx.zohomail.com](http://mx.zohomail.com);
dkim=pass;
spf=pass ([zohomail.com](http://zohomail.com): domain of return.toni.express designates 54.36.22.58 as permitted sender) smtp.mailfrom=info=toni.express@return.toni.express;
dmarc=pass(p=none dis=none) header.from=toni.express
ARC-Seal: i=1; a=rsa-sha256; t=1626171614; cv=none;
[d=zohomail.com](http://d=zohomail.com); s=zohoarc;
b=fK67eanTi5/Jri9RSw0oFuM31LKrQj25Regsj2GWz5j4SXd84sjL18ucdl6HwVqjzhOrmglrFUKvK4ia76ETn2peyQkzsaifo0dQZTIzbQ9He0cGRw3ZCnw5u/QkwqVsjipuR5+Ei6uc98odmgqLQPIkPJaD7OETGklDd15KxBw=
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; [d=zohomail.com](http://d=zohomail.com); s=zohoarc;
t=1626171614; h=Content-Type:Date:From:List-Unsubscribe:MIME-Version:Message-ID:Reply-To:Sender:Subject:To;
bh=u5OLWe69CBP7DOa5iDaSYcK//jfBDRj9knPevWnwlpc=;
b=MsJrtecTqB4hsiYFV/6u3X6ASc1AZNw1RZ68M+W9iI73aEOaamB2owg0KZsgPftuwzm6XxPyxcMf7pJ7f9haazpxy/si00/TJamf3SqjMDhpoTPphqPQBx9PrgbyoHWq6I29Du6/8qLEfqcwO48xMZJFjbJP2f0M8l/0cxdDDU8=
ARC-Authentication-Results: i=1; [mx.zohomail.com](http://mx.zohomail.com);
dkim=pass;
spf=pass ([zohomail.com](http://zohomail.com): domain of return.toni.express designates 54.36.22.58 as permitted sender) smtp.mailfrom=info=toni.express@return.toni.express;
dmarc=pass header.from=[info@toni.express](mailto:info@toni.express) (p=none dis=none)
Received: from [pr58.mxout.mta2.net](http://pr58.mxout.mta2.net) ([pr58.mxout.mta2.net](http://pr58.mxout.mta2.net) [54.36.22.58]) by [mx.zohomail.com](http://mx.zohomail.com)
with SMTPS id 1626171614420126.93427439775337; Tue, 13 Jul 2021 03:20:14 -0700 (PDT)
Return-Path: [info=toni.express@return.toni.express](mailto:info=toni.express@return.toni.express)
DKIM-Signature: v=1; a=rsa-sha256; d=toni.express; s=api; c=relaxed/simple;
t=1626171610; h=from:date:subject:reply-to:to:list-unsubscribe:mime-version;
bh=tIRKPRuFUWk6q/tE2UuWsRmqgQQmBQ9X71ufL09fJGw=;
b=JPE/FDLZKTnUm23jhAEnZqyqUyFEj0SkttJ/4EFOhENHbxf3H4/Ql4zA2eOL510JYIC1tBzZ4Uq
pMMMXrcSDoeci9EHZaGovCkhcao/t9ojZMtUQwq+Gn9h/FondXRhWz8hlPyGDVxfhhdCREslM8Cwf
lXyvczPQs4QbxbHHqEg=
DKIM-Signature: v=1; a=rsa-sha256; [d=elasticemail.com](http://d=elasticemail.com); s=api;
c=relaxed/simple; t=1626171610;
h=from:date:subject:reply-to:to:list-unsubscribe;
bh=tIRKPRuFUWk6q/tE2UuWsRmqgQQmBQ9X71ufL09fJGw=;
b=Fofx4dm+3fODFpr4x6yGNOJvRDF5p6xujtU1fhE5Eahb8Ny0VZ4Vnc9R44HKrh3d6WK5tY7u2kx
xUopmG4es/OeqLOEX949wu2bUJMqSv9pVTwTuTf07uAcL18BGd2c5ph1pfUAJrIuQ3kz/YUm/zWzz
doryyI7EXyz25FCmdU8=
From: Toni Express [info@toni.express](mailto:info@toni.express)
Date: Tue, 13 Jul 2021 10:20:10 +0000
Subject: Toner d’imprimante en 24H avec Toni
Message-Id: [4ue8lsaxv5kl.gvb\_CtwnpYp9pmBTvRcMtA2@tracking.toni.express](mailto:4ue8lsaxv5kl.gvb_CtwnpYp9pmBTvRcMtA2@tracking.toni.express)
Reply-To: info@toni.express
Sender: info@toni.express
To: Ashish [ashish@buckethost.com](mailto:ashish@buckethost.com)
X-Msg-EID: gvb\_CtwnpYp9pmBTvRcMtA2
X-EMAIL-ID: 1
List-Unsubscribe: \,
[https://tracktoni.toni.express/email/unsubscribe/60ed689f64c11003530988](https://tracktoni.toni.express/email/unsubscribe/60ed689f64c11003530988)
IsTransactional: True
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="=-eZCfA3TXwQbYMMmOU9l2eSTj5hJQ1tMx7XWKzQ=="
X-ZohoMail-DKIM: pass (identity @toni.express) (identity @elasticemail.com)
X-ZohoMail-Owner: [4ue8lsaxv5kl.gvb\_CtwnpYp9pmBTvRcMtA2@tracking.toni.express](mailto:4ue8lsaxv5kl.gvb_CtwnpYp9pmBTvRcMtA2@tracking.toni.express)+zmo\_0\_info=toni.express@return.toni.express
{“mode”:“full”,“isActive”:false}
---
### Author:  [@ashishbh](https://forum.mautic.org/u/ashishbh)
#### Post date: [July 14, 2021, 2:30pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/6 "2021-07-14T14:30:57Z")
please check and help me
---
### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [July 14, 2021, 4:08pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/7 "2021-07-14T16:08:15Z")
This is the header, i need the body.
---
### Author:  [@ashishbh](https://forum.mautic.org/u/ashishbh)
#### Post date: [July 14, 2021, 4:24pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/8 "2021-07-14T16:24:07Z")
Please check the link
> **[raw part.txt](https://wetransfer.com/downloads/cc610058473aa6c7109beeca117907c920210714162258/5a91eb)**
>
> 1 file sent via WeTransfer, the simplest way to send your files around the world
---
### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [July 14, 2021, 4:40pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/9 "2021-07-14T16:40:30Z")
This is not Mautic generated content. Seems, that all your links are overwritten probably by Elastic Email tracking. Did you add tracking domain to Elastic email? Is it possible, that you turned the click tracking feature?
A link should look like:
`https://mauticdomian.tld/email/unsubscribe/60eef8f6dc2f2814966926`
Yours look like:
```auto
http://tracking.yourdomain.tld/tracking/unsubscribe?d=3DWHCfxiUI5EypiPOYBlB4X8049Ff=
QexN3zvkwKWsx93-nhJdJ28ETgfQFSG7uJCEYpY6YDoAvy6fA0K2lmsSmbX7iW9B88IeAh=
z4yH5wLrXEl0
```
---
### Author:  [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [July 14, 2021, 7:15pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/10 "2021-07-14T19:15:53Z")
I know that elastic email add’s in their own unsuscribe on certain types of accounts, I played around with them in the past and was not to impressed
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### Author:  [@robm](https://forum.mautic.org/u/robm)
#### Post date: [July 15, 2021, 6:16am UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/11 "2021-07-15T06:16:37Z")
As a user of elastic email I can confirm that they add in their own unsub link so that is where you want to go and edit the link.
I have since switched to Amazon SES. I was not to impressed with Elastic. Their support was not great, and my delivery rates were poor and the sending IP often had a poor rep. To be fair to them I was using the free level of their service.
---
### Author:  [@ashishbh](https://forum.mautic.org/u/ashishbh)
#### Post date: [July 16, 2021, 1:24pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/12 "2021-07-16T13:24:18Z")
Thanks for all for support and help
I tried to get AWS SES but they don’t allow me and even my list is very small only 1800 emails
I agree to pay if anyone can create AWS accounts and Get SES access minimum 50k per day
email me on [mike@businessclase.com](mailto:mike@businessclase.com) if you can do it.
Regards
---
### Author:  [@ashishbh](https://forum.mautic.org/u/ashishbh)
#### Post date: [July 16, 2021, 1:38pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/13 "2021-07-16T13:38:39Z")
BTY you were right it was coming from EE its fixed now
---
### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [July 18, 2021, 4:11pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/14 "2021-07-18T16:11:37Z")
Yeah, many people are offering that. Creating a ses account for another business is not allowed in fact you might be banned asap.
---
### Author:  [@ashishbh](https://forum.mautic.org/u/ashishbh)
#### Post date: [July 19, 2021, 5:39pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/15 "2021-07-19T17:39:03Z")
Well I am using 7 Account I am not doing any bad activity but point is they never allow me when I ask them so I ask other people and start like 20 emails on day 1 and in 1 month end I will around 3500 emails per day Yes I know its quite slow but I sent email as per my business.
the point it they never allow me when I raise a request so I need to ask around.
Thanks
---
### Author:  [@leoschuler](https://forum.mautic.org/u/leoschuler)
#### Post date: [July 23, 2021, 2:59pm UTC](https://forum.mautic.org/t/unsubscribe-link-in-mautic/20164/16 "2021-07-23T14:59:32Z")
I wrote a post about how to handle elastic mail unsubscribe link here: [Escaping curly brackets in mautic e-mails - #2 by joeyk](https://forum.mautic.org/t/escaping-curly-brackets-in-mautic-e-mails/19277/2)