# Unsuccessful Email Connection Settings

**URL:** <https://forum.mautic.org/t/unsuccessful-email-connection-settings/6932>\
**Category:** Product Support\
**Created:** [December 21, 2016, 4:36pm UTC](https://forum.mautic.org/t/unsuccessful-email-connection-settings/6932 "2016-12-21T16:36:04Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![splendidimage](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@splendidimage](https://forum.mautic.org/u/splendidimage)\
**Post date:** [December 21, 2016, 4:36pm UTC](https://forum.mautic.org/t/unsuccessful-email-connection-settings/6932/1 "2016-12-21T16:36:04Z")

</div>

Hi, I just started using Mautic this week and am unable to get a connection for my emails. Neither of my configurations ( SMTP) is working. Please advise if there may be an issue that I’m not aware of.

---

<div class="post-metadata">

**Author:** ![splendidimage](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@splendidimage](https://forum.mautic.org/u/splendidimage)\
**Post date:** [December 21, 2016, 4:36pm UTC](https://forum.mautic.org/t/unsuccessful-email-connection-settings/6932/2 "2016-12-21T16:36:04Z")

</div>

Hi, I just started using Mautic this week and am unable to get a connection for my emails. Neither of my configurations ( SMTP) is working. Please advise if there may be an issue that I’m not aware of.

---

<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [December 21, 2016, 9:04pm UTC](https://forum.mautic.org/t/unsuccessful-email-connection-settings/6932/3 "2016-12-21T21:04:39Z")

</div>

ports blocks
