# Update Contact Form - Please Help !!!

**URL:** <https://forum.mautic.org/t/update-contact-form-please-help/10071>\
**Category:** Product Support\
**Created:** [December 8, 2017, 5:42pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071 "2017-12-08T17:42:00Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![CircuitoCasa](https://avatars.discourse-cdn.com/v4/letter/c/7cd45c/32.png) [@CircuitoCasa](https://forum.mautic.org/u/CircuitoCasa)\
**Post date:** [December 8, 2017, 5:42pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/1 "2017-12-08T17:42:00Z")

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Hi All,  
  
  
  
I have a problem.  
  
  
  
I created an initial form and I just ask the person’s email.  
  
  
  
After confirmation I send a other form via email for this person to fill in with your name, city and state.  
  
  
  
How do I update this contact? It’s not working.  
  
  
  
Thank you all…

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**Author:** ![CircuitoCasa](https://avatars.discourse-cdn.com/v4/letter/c/7cd45c/32.png) [@CircuitoCasa](https://forum.mautic.org/u/CircuitoCasa)\
**Post date:** [December 8, 2017, 5:42pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/2 "2017-12-08T17:42:00Z")

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Hi All,

I have a problem.

I created an initial form and I just ask the person’s email.

After confirmation I send a other form via email for this person to fill in with your name, city and state.

How do I update this contact? It’s not working.

Thank you all…

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 8, 2017, 5:48pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/3 "2017-12-08T17:48:48Z")

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@CircuitoCasa  
What is your mautic version ?  
Where you install mautic?  
Your mautic self hosted or cloud?

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**Author:** ![CircuitoCasa](https://avatars.discourse-cdn.com/v4/letter/c/7cd45c/32.png) [@CircuitoCasa](https://forum.mautic.org/u/CircuitoCasa)\
**Post date:** [December 8, 2017, 5:50pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/4 "2017-12-08T17:50:52Z")

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Hi, @bizcrony

Mautic 2.11.0  
Mautic installed in my serer  
Amazon host

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 8, 2017, 6:13pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/5 "2017-12-08T18:13:39Z")

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@CircuitoCasa catch me

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**Author:** ![CircuitoCasa](https://avatars.discourse-cdn.com/v4/letter/c/7cd45c/32.png) [@CircuitoCasa](https://forum.mautic.org/u/CircuitoCasa)\
**Post date:** [December 8, 2017, 6:17pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/6 "2017-12-08T18:17:57Z")

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@bizcrony What ???

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 8, 2017, 6:34pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/7 "2017-12-08T18:34:59Z")

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@CircuitoCasa does anythings in error log , you can also connect me with email and etc , just check my profile if you like.

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<div class="post-metadata">

**Author:** ![CircuitoCasa](https://avatars.discourse-cdn.com/v4/letter/c/7cd45c/32.png) [@CircuitoCasa](https://forum.mautic.org/u/CircuitoCasa)\
**Post date:** [December 8, 2017, 6:47pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/8 "2017-12-08T18:47:17Z")

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I dont have a log error but if u can please:

[https://www.circuitocasa.com.br/como-vender-mais](https://www.circuitocasa.com.br/como-vender-mais)

insert one valid email and wait the email sequence. The last email has a link to u insert a new fields.

you’ll see the action form dont redirect and the page enter in loop.

Im waiting your comments… thanks a lot

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 8, 2017, 7:13pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/9 "2017-12-08T19:13:06Z")

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@CircuitoCasa , i enter one my valid email id. Got confirmation email (It has also a something missing like - {unsubscribe\_text}, {webview\_text}). A part of it i clicked on confirmation page get redirect to confirmation page [](https://www.circuitocasa.com.br/cadastro-confirmado/) .But no form is appeared. Need to check your mautic email settings, configuration setting and also your overall mautic. So need to get connected first.

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**Author:** ![CircuitoCasa](https://avatars.discourse-cdn.com/v4/letter/c/7cd45c/32.png) [@CircuitoCasa](https://forum.mautic.org/u/CircuitoCasa)\
**Post date:** [December 8, 2017, 7:14pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/10 "2017-12-08T19:14:40Z")

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wait other 2 emails … the last email have a other form… my problem is there

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 8, 2017, 7:20pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/11 "2017-12-08T19:20:23Z")

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@CircuitoCasa okey waiting for emails

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**Author:** ![CircuitoCasa](https://avatars.discourse-cdn.com/v4/letter/c/7cd45c/32.png) [@CircuitoCasa](https://forum.mautic.org/u/CircuitoCasa)\
**Post date:** [December 8, 2017, 7:33pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/12 "2017-12-08T19:33:47Z")

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@bizcrony News?

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<div class="post-metadata">

**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 8, 2017, 7:44pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/13 "2017-12-08T19:44:50Z")

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no any email yet

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<div class="post-metadata">

**Author:** ![CircuitoCasa](https://avatars.discourse-cdn.com/v4/letter/c/7cd45c/32.png) [@CircuitoCasa](https://forum.mautic.org/u/CircuitoCasa)\
**Post date:** [December 8, 2017, 7:46pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/14 "2017-12-08T19:46:55Z")

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ok. ill try to resolve this… thanks a lot 😉

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<div class="post-metadata">

**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [December 8, 2017, 7:51pm UTC](https://forum.mautic.org/t/update-contact-form-please-help/10071/15 "2017-12-08T19:51:29Z")

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good luck
