# Update failed v.1.4.0

**URL:** https://forum.mautic.org/t/update-failed-v-1-4-0/3711
**Category:** Product Support
**Created:** [May 11, 2016, 12:04pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711 "2016-05-11T12:04:07Z")
**Posts on this page:** 11
**Page:** 1

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### Author: ![carloscortes](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@carloscortes](https://forum.mautic.org/u/carloscortes)
#### Post date: [May 11, 2016, 12:04pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711/1 "2016-05-11T12:04:07Z")

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I upgraded to version 1.4.0 and the software will not let me edit campaigns

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### Author: ![carloscortes](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@carloscortes](https://forum.mautic.org/u/carloscortes)
#### Post date: [May 11, 2016, 12:04pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711/2 "2016-05-11T12:04:07Z")

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I upgraded to version 1.4.0 and the software will not let me edit campaigns

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### Author: ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)
#### Post date: [May 11, 2016, 12:05pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711/3 "2016-05-11T12:05:27Z")

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tried deleting cache?

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### Author: ![carloscortes](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@carloscortes](https://forum.mautic.org/u/carloscortes)
#### Post date: [May 11, 2016, 12:09pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711/4 "2016-05-11T12:09:38Z")

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Yes, I have entered with a new browser and marks the error. I can not edit campaigns and I can enter into campaigns

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### Author: ![carloscortes](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@carloscortes](https://forum.mautic.org/u/carloscortes)
#### Post date: [May 11, 2016, 12:10pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711/5 "2016-05-11T12:10:02Z")

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Before the upgrade was running perfectly

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### Author: ![carloscortes](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@carloscortes](https://forum.mautic.org/u/carloscortes)
#### Post date: [May 11, 2016, 12:18pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711/6 "2016-05-11T12:18:45Z")

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See [this video](https://youtu.be/ymcDuK5Q5zc)

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### Author: ![pietromantovani](https://avatars.discourse-cdn.com/v4/letter/p/f07891/32.png) [@pietromantovani](https://forum.mautic.org/u/pietromantovani)
#### Post date: [May 11, 2016, 12:19pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711/7 "2016-05-11T12:19:58Z")

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I don’t mean browser cache, I mean deleting the app/cache/prod folder content. (I need to do this for every update)

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### Author: ![carloscortes](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@carloscortes](https://forum.mautic.org/u/carloscortes)
#### Post date: [May 11, 2016, 12:27pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711/8 "2016-05-11T12:27:27Z")

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I did not know this, and I will. Thank you

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### Author: ![carloscortes](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@carloscortes](https://forum.mautic.org/u/carloscortes)
#### Post date: [May 11, 2016, 12:37pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711/9 "2016-05-11T12:37:12Z")

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I removed the contents of the folder and it worked

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### Author: ![carloscortes](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@carloscortes](https://forum.mautic.org/u/carloscortes)
#### Post date: [May 11, 2016, 12:37pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711/10 "2016-05-11T12:37:22Z")

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Thank You!!

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### Author: ![carloscortes](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@carloscortes](https://forum.mautic.org/u/carloscortes)
#### Post date: [May 11, 2016, 12:40pm UTC](https://forum.mautic.org/t/update-failed-v-1-4-0/3711/11 "2016-05-11T12:40:36Z")

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The webforms stopped working, there is a new way to insert?