# Update from 4.4.10 to 5.0.4 Tipps - Manual is incomplete

**URL:** https://forum.mautic.org/t/update-from-4-4-10-to-5-0-4-tipps-manual-is-incomplete/31649
**Category:** Mautic 5 Install/Upgrade Support
**Created:** [April 12, 2024, 8:13am UTC](https://forum.mautic.org/t/update-from-4-4-10-to-5-0-4-tipps-manual-is-incomplete/31649 "2024-04-12T08:13:42Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)
#### Post date: [April 13, 2024, 8:38am UTC](https://forum.mautic.org/t/update-from-4-4-10-to-5-0-4-tipps-manual-is-incomplete/31649/2 "2024-04-13T08:38:59Z")

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> [@stefan-franz](#):
>
> root@mautic01

Thats the reason: “root@mautic01” you do everything as “root” user. Thats why the files will be owned by root and your web server has no access on those files.

As I just mentioned in the other topic: [Rights problem at installatioin, delete cache, and some strange things over night - #2 by dirk\_s](https://forum.mautic.org/t/rights-problem-at-installatioin-delete-cache-and-some-strange-things-over-night/31661/2) … its the problem how you set up your web server - it has nothing to do with Mautic itself.

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