# Update Mautic from 2.15.1 to 2.15.3

**URL:** <https://forum.mautic.org/t/update-mautic-from-2-15-1-to-2-15-3/12151>\
**Category:** Product Support\
**Created:** [December 29, 2019, 12:44pm UTC](https://forum.mautic.org/t/update-mautic-from-2-15-1-to-2-15-3/12151 "2019-12-29T12:44:13Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![dpascoal](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dpascoal/32/1418_2.png) [@dpascoal](https://forum.mautic.org/u/dpascoal)\
**Post date:** [December 29, 2019, 12:44pm UTC](https://forum.mautic.org/t/update-mautic-from-2-15-1-to-2-15-3/12151/1 "2019-12-29T12:44:13Z")

</div>

**Your software**  
My Mautic version is:  
My PHP version is: PHP: 7.1.33

**Your problem**  
My problem is: The Mautic update could not complete successfully because of the following error: Could not open the ZIP archive to complete the update.

 ![Mautic_update_error](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/949229d3bd8b84141213716278e1a0aa0a28d1a2.png)

These errors are showing in the log:  
Current Error Log  
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 743: parser error : Opening and ending tag mismatch: div line 362 and article - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 746: parser error : Opening and ending tag mismatch: section line 358 and div - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 748: parser error : Opening and ending tag mismatch: div line 355 and section - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 849: parser error : StartTag: invalid element name - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): \<!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1 - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 870: parser error : StartTag: invalid element name - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): \<!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1 - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 902: parser error : Entity 'copy' not defined - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Copyright © 2019 Acquia, Inc. All Rights Reserved. Drupal is a - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 921: parser error : Opening and ending tag mismatch: body line 57 and div - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 924: parser error : Specification mandates value for attribute defer - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 924: parser error : attributes construct error - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 924: parser error : Couldn’t find end of Start Tag script line 924 - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 924: parser error : Opening and ending tag mismatch: html line 2 and script - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 925: parser error : Extra content at the end of the document - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): \<script src="/sites/acquia.com/files/js/js\_Ko5Nk9HdCNkfdQ4ZiVUOR7gXNKCQMYiP0XgkE - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-29 12:03:35] mautic.WARNING: String could not be parsed as XML    
[2019-12-29 12:06:10] mautic.WARNING: PHP Warning - file\_put\_contents(C:\xampp\htdocs\mautic0.ml\app\cache\prod/index.php?option=com\_mauticdownload&task=downloadPackage&id=80): failed to open stream: No error - in file C:\xampp\htdocs\mautic0.ml\app\bundles\CoreBundle\Helper\UpdateHelper.php - at line 75    
Steps I have tried to fix the problem:

---

<div class="post-metadata">

**Author:** ![MxyzptlkFishStix](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mxyzptlkfishstix/32/1132_2.png) [@MxyzptlkFishStix](https://forum.mautic.org/u/MxyzptlkFishStix)\
**Post date:** [December 30, 2019, 1:31am UTC](https://forum.mautic.org/t/update-mautic-from-2-15-1-to-2-15-3/12151/2 "2019-12-30T01:31:36Z")

</div>

You’re missing the PHP Zip extension.

[https://stackoverflow.com/a/52954279](https://stackoverflow.com/a/52954279)

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<div class="post-metadata">

**Author:** ![dpascoal](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dpascoal/32/1418_2.png) [@dpascoal](https://forum.mautic.org/u/dpascoal)\
**Post date:** [December 30, 2019, 9:27pm UTC](https://forum.mautic.org/t/update-mautic-from-2-15-1-to-2-15-3/12151/3 "2019-12-30T21:27:07Z")

</div>

Thanks for the reply but, I followed the instructions but still get the same error.  
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 746: parser error : Opening and ending tag mismatch: section line 358 and div - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 748: parser error : Opening and ending tag mismatch: div line 355 and section - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 849: parser error : StartTag: invalid element name - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): \<!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1 - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 870: parser error : StartTag: invalid element name - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): \<!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1 - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 902: parser error : Entity 'copy' not defined - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Copyright © 2019 Acquia, Inc. All Rights Reserved. Drupal is a - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 921: parser error : Opening and ending tag mismatch: body line 57 and div - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27 [] [] [2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 924: parser error : Specification mandates value for attribute defer - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 924: parser error : attributes construct error - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 924: parser error : Couldn’t find end of Start Tag script line 924 - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 924: parser error : Opening and ending tag mismatch: html line 2 and script - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): Entity: line 925: parser error : Extra content at the end of the document - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): \<script src="/sites/acquia.com/files/js/js\_Ko5Nk9HdCNkfdQ4ZiVUOR7gXNKCQMYiP0XgkE - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: PHP Warning - SimpleXMLElement::\_\_construct(): ^ - in file C:\xampp\htdocs\mautic0.ml\vendor\debril\rss-atom-bundle\Debril\RssAtomBundle\Protocol\Parser\XmlParser.php - at line 27    
[2019-12-30 20:53:46] mautic.WARNING: String could not be parsed as XML    
[2019-12-30 20:54:07] mautic.WARNING: PHP Warning - file\_put\_contents(C:\xampp\htdocs\mautic0.ml\app\cache\prod/index.php?option=com\_mauticdownload&task=downloadPackage&id=80): failed to open stream: No error - in file C:\xampp\htdocs\mautic0.ml\app\bundles\CoreBundle\Helper\UpdateHelper.php - at line 75    
[2019-12-30 21:03:05] mautic.WARNING: PHP Warning - file\_put\_contents(C:\xampp\htdocs\mautic0.ml\app\cache\prod/index.php?option=com\_mauticdownload&task=downloadPackage&id=80): failed to open stream: No error - in file C:\xampp\htdocs\mautic0.ml\app\bundles\CoreBundle\Helper\UpdateHelper.php - at line 75    
[2019-12-30 21:06:45] mautic.WARNING: PHP Warning - file\_put\_contents(C:\xampp\htdocs\mautic0.ml\app\cache\prod/index.php?option=com\_mauticdownload&task=downloadPackage&id=80): failed to open stream: No error - in file C:\xampp\htdocs\mautic0.ml\app\bundles\CoreBundle\Helper\UpdateHelper.php - at line 75    
[2019-12-30 21:15:33] mautic.WARNING: PHP Warning - file\_put\_contents(C:\xampp\htdocs\mautic0.ml\app\cache\prod/index.php?option=com\_mauticdownload&task=downloadPackage&id=80): failed to open stream: No error - in file C:\xampp\htdocs\mautic0.ml\app\bundles\CoreBundle\Helper\UpdateHelper.php - at line 75

 ![Mautic_update_error1](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/ffe3a4590ceafdc3feca3fbe30101f6a7d82f6e8.png)

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<div class="post-metadata">

**Author:** ![MxyzptlkFishStix](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mxyzptlkfishstix/32/1132_2.png) [@MxyzptlkFishStix](https://forum.mautic.org/u/MxyzptlkFishStix)\
**Post date:** [December 31, 2019, 8:35am UTC](https://forum.mautic.org/t/update-mautic-from-2-15-1-to-2-15-3/12151/4 "2019-12-31T08:35:03Z")

</div>

Those are just warnings. Did you restart Apache?

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<div class="post-metadata">

**Author:** ![dpascoal](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dpascoal/32/1418_2.png) [@dpascoal](https://forum.mautic.org/u/dpascoal)\
**Post date:** [January 8, 2020, 10:04am UTC](https://forum.mautic.org/t/update-mautic-from-2-15-1-to-2-15-3/12151/5 "2020-01-08T10:04:47Z")

</div>

Yes, many times…but still get the warnings

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/c/ca6c33e4f1f1e474c0a45bc15a0644f5e6b79df0.png)

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<div class="post-metadata">

**Author:** ![ekke](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekke/32/296_2.png) [@ekke](https://forum.mautic.org/u/ekke)\
**Post date:** [January 8, 2020, 11:38am UTC](https://forum.mautic.org/t/update-mautic-from-2-15-1-to-2-15-3/12151/6 "2020-01-08T11:38:37Z")

</div>

Please verify once again that ZIP is actually enabled  
(e.g. by phpinfo, through `<yourmautic>/s/sysinfo`)

If so, you should probably switch to the console.  
At least try downloading the lates upgrade.php to the Mautic directory first: [https://raw.githubusercontent.com/mautic/mautic/master/upgrade.php](https://raw.githubusercontent.com/mautic/mautic/master/upgrade.php)  
and run it from there:  
`php upgrade.php`  
then try again.

Still no luck? I’d now point you to Yosu’s great write-up: [https://mauteam.org/mautic/mautic-admins/mautic-update-how-to-dont-click-that-button/](https://mauteam.org/mautic/mautic-admins/mautic-update-how-to-dont-click-that-button/)

Good luck!  
Ekke