# Upgrade 2.6 avatar path problems

**URL:** <https://forum.mautic.org/t/upgrade-2-6-avatar-path-problems/7456>\
**Category:** Product Support\
**Created:** [February 9, 2017, 10:09pm UTC](https://forum.mautic.org/t/upgrade-2-6-avatar-path-problems/7456 "2017-02-09T22:09:03Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![marketer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marketer/32/13380_2.png) [@marketer](https://forum.mautic.org/u/marketer)\
**Post date:** [February 9, 2017, 10:09pm UTC](https://forum.mautic.org/t/upgrade-2-6-avatar-path-problems/7456/1 "2017-02-09T22:09:03Z")

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I am getting a missing image error on all pages where the avatar.png should appear.  
  
  
  
Why is it adding [https://i2.wp.com/](https://i2.wp.com/) to the beginning of the path and adding an additional path string too. It should only have /marketing but now has /marketing/marketing/  
  
  
  
[https://i2.wp.com/www.mydomain.com/marketing/marketing/media/images/avatar.png?ssl=1](https://i2.wp.com/www.mydomain.com/marketing/marketing/media/images/avatar.png?ssl=1)

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<div class="post-metadata">

**Author:** ![marketer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marketer/32/13380_2.png) [@marketer](https://forum.mautic.org/u/marketer)\
**Post date:** [February 9, 2017, 10:09pm UTC](https://forum.mautic.org/t/upgrade-2-6-avatar-path-problems/7456/2 "2017-02-09T22:09:03Z")

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I am getting a missing image error on all pages where the avatar.png should appear.

Why is it adding [https://i2.wp.com/](https://i2.wp.com/) to the beginning of the path and adding an additional path string too. It should only have /marketing but now has /marketing/marketing/

[https://i2.wp.com/www.mydomain.com/marketing/marketing/media/images/avatar.png?ssl=1](https://i2.wp.com/www.mydomain.com/marketing/marketing/media/images/avatar.png?ssl=1)

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**Author:** ![alanrezende](https://avatars.discourse-cdn.com/v4/letter/a/43a26b/32.png) [@alanrezende](https://forum.mautic.org/u/alanrezende)\
**Post date:** [February 10, 2017, 3:04am UTC](https://forum.mautic.org/t/upgrade-2-6-avatar-path-problems/7456/3 "2017-02-10T03:04:27Z")

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Having the same error here, have you found the solution?

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [February 10, 2017, 4:02am UTC](https://forum.mautic.org/t/upgrade-2-6-avatar-path-problems/7456/4 "2017-02-10T04:02:31Z")

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have you checked the Path Properly and image must be there

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<div class="post-metadata">

**Author:** ![marketer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marketer/32/13380_2.png) [@marketer](https://forum.mautic.org/u/marketer)\
**Post date:** [February 10, 2017, 10:17am UTC](https://forum.mautic.org/t/upgrade-2-6-avatar-path-problems/7456/5 "2017-02-10T10:17:12Z")

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Image is in the right place - the URL is created dynamically and adding extra path values and a new domain.

Can I edit the template for the header and contact areas or is this a known bug?

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<div class="post-metadata">

**Author:** ![marketer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marketer/32/13380_2.png) [@marketer](https://forum.mautic.org/u/marketer)\
**Post date:** [February 10, 2017, 10:21am UTC](https://forum.mautic.org/t/upgrade-2-6-avatar-path-problems/7456/6 "2017-02-10T10:21:49Z")

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This is the actual path…  
[https://www.mydomain.com/marketing/media/images/avatar.png?ssl=1](https://www.mydomain.com/marketing/media/images/avatar.png?ssl=1)

and the image is there to as I tried it in the browser.

This is the URL being generated and this is for the avatar in the header next to the logged in users name and avatar locations in the contact record.

![](https://www.gravatar.com/avatar/3d3857a4db086316c07943200bd9f06f?s=250&d=https%3A%2F%2F%20www.mydomain.com%2Fmarketing%2Fmarketing%2Fmedia%2Fimages%2Favatar.png)

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**Author:** ![marketer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marketer/32/13380_2.png) [@marketer](https://forum.mautic.org/u/marketer)\
**Post date:** [February 10, 2017, 7:25pm UTC](https://forum.mautic.org/t/upgrade-2-6-avatar-path-problems/7456/7 "2017-02-10T19:25:42Z")

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It also seems that the paths for images used in Email Templates is buggy… All images in the Email Builder, if creating a new one from a Template, have missing images. The file system view too does not load any images…

Are these bugs or has my upgrade to 2.6 been unsuccessful

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<div class="post-metadata">

**Author:** ![marketer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/marketer/32/13380_2.png) [@marketer](https://forum.mautic.org/u/marketer)\
**Post date:** [February 13, 2017, 10:34am UTC](https://forum.mautic.org/t/upgrade-2-6-avatar-path-problems/7456/8 "2017-02-13T10:34:44Z")

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more info on this on the Mautic GitHub issues section
