# Upgrade issue

**URL:** <https://forum.mautic.org/t/upgrade-issue/9455>\
**Category:** General Discussion\
**Created:** [September 13, 2017, 8:11pm UTC](https://forum.mautic.org/t/upgrade-issue/9455 "2017-09-13T20:11:40Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 8:11pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/1 "2017-09-13T20:11:40Z")

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Hi mate,  
  
  
  
I ve got a problem on line 85, dealing with a syntax. Do you know smthg about this?  
  
syntax error, unexpected ‘[’ in upgrade.php on line **85**  
  
  
  
  
Did you ever hear about it?  
  
  
  
To remind you I’m using 1and1

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**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 8:11pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/2 "2017-09-13T20:11:40Z")

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Hi mate,

I ve got a problem on line 85, dealing with a syntax. Do you know smthg about this?  
syntax error, unexpected ‘[’ in upgrade.php on line **85**

Did you ever hear about it?

To remind you I’m using 1and1

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<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [September 13, 2017, 8:12pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/3 "2017-09-13T20:12:46Z")

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you are the first person to report a problem with the upgrade script.

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**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 8:15pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/4 "2017-09-13T20:15:21Z")

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Omg! ahahah

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<div class="post-metadata">

**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 8:18pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/5 "2017-09-13T20:18:12Z")

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[https://raw.githubusercontent.com/mautic/mautic/master/upgrade.php](https://raw.githubusercontent.com/mautic/mautic/master/upgrade.php)

This is the script right?

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<div class="post-metadata">

**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 8:19pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/6 "2017-09-13T20:19:57Z")

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We just spent 2 hours with my friend to try to understand the errors

And nothing appears.

I remember to put my cron jobs you updated the php version on my 1and1 servor right? How did you do?

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<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [September 13, 2017, 8:22pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/7 "2017-09-13T20:22:31Z")

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[quote=25780:@bunce69][https://raw.githubusercontent.com/mautic/mautic/master/upgrade.php](https://raw.githubusercontent.com/mautic/mautic/master/upgrade.php)

This is the script right?[/quote]  
yes that is the script

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [September 13, 2017, 8:23pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/8 "2017-09-13T20:23:19Z")

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[quote=25781:@bunce69]We just spent 2 hours with my friend to try to understand the errors

And nothing appears.

I remember to put my cron jobs you updated the php version on my 1and1 servor right? How did you do?[/quote]  
Remember 1and1 support do that since your instance dont let people touch that part of the server.

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**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 8:26pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/9 "2017-09-13T20:26:44Z")

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Ok so what should I do? Contact them?

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<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [September 13, 2017, 8:28pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/10 "2017-09-13T20:28:03Z")

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yes

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<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [September 13, 2017, 8:28pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/11 "2017-09-13T20:28:48Z")

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you also can upgrade using SSH running the upgrade command you dont need to use the upgrade.php if you have access to SSH

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<div class="post-metadata">

**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 8:31pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/12 "2017-09-13T20:31:45Z")

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Yes I do  
how to do?

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<div class="post-metadata">

**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 8:32pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/13 "2017-09-13T20:32:38Z")

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Actually I changed the script, and then started the SSH command

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<div class="post-metadata">

**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 8:35pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/14 "2017-09-13T20:35:40Z")

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(uiserver):mautic/upgrade$ /usr/bin/php5.5-cli upgrade.php  
Your server does not meet the minimum PHP requirements. Mautic requires PHP version 5.6.19 while your server has 5.5.38. Please contact your host to update your PHP installation.

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<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [September 13, 2017, 8:37pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/15 "2017-09-13T20:37:31Z")

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`mautic:update:find` Fetches updates for Mautic

`mautic:update:apply` Updates the Mautic application

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<div class="post-metadata">

**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 8:46pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/16 "2017-09-13T20:46:53Z")

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Thx for the commands

Do you have the full roots? I had in mautic/upgrade run it and I had “Could not open input file: mautic:update:find”

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<div class="post-metadata">

**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 9:02pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/17 "2017-09-13T21:02:06Z")

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Now the folder seems to be empty shit

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<div class="post-metadata">

**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 9:07pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/18 "2017-09-13T21:07:59Z")

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No it’s ok I found it back…anyway if you can just tell me where to load the command  
mautic:update:find Fetches updates for Mautic  
mautic:update:apply Updates the Mautic application

Then I’ll check again tomorrow

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<div class="post-metadata">

**Author:** ![bunce69](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bunce69/32/143_2.png) [@bunce69](https://forum.mautic.org/u/bunce69)\
**Post date:** [September 13, 2017, 9:08pm UTC](https://forum.mautic.org/t/upgrade-issue/9455/19 "2017-09-13T21:08:22Z")

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Thank you mate
