# User action no tracked

**URL:** <https://forum.mautic.org/t/user-action-no-tracked/6309>\
**Category:** Product Support\
**Created:** [October 22, 2016, 8:07am UTC](https://forum.mautic.org/t/user-action-no-tracked/6309 "2016-10-22T08:07:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![valentyn-md](https://avatars.discourse-cdn.com/v4/letter/v/3ec8ea/32.png) [@valentyn-md](https://forum.mautic.org/u/valentyn-md)\
**Post date:** [October 22, 2016, 8:07am UTC](https://forum.mautic.org/t/user-action-no-tracked/6309/1 "2016-10-22T08:07:43Z")

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Hi Team! I have issue: clicks in emails not added to lead.  
  
I see that I have tracked clicks in my “email segment” record.  
  
But I can’t see which user clicked , I only see on lead page that user opened email but no clicks.  
  
I haven’t errors in logs.  
  
Mautic v2.2.1

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<div class="post-metadata">

**Author:** ![valentyn-md](https://avatars.discourse-cdn.com/v4/letter/v/3ec8ea/32.png) [@valentyn-md](https://forum.mautic.org/u/valentyn-md)\
**Post date:** [October 22, 2016, 8:07am UTC](https://forum.mautic.org/t/user-action-no-tracked/6309/2 "2016-10-22T08:07:43Z")

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Hi Team! I have issue: clicks in emails not added to lead.  
I see that I have tracked clicks in my “email segment” record.  
But I can’t see which user clicked , I only see on lead page that user opened email but no clicks.  
I haven’t errors in logs.  
Mautic v2.2.1

---

<div class="post-metadata">

**Author:** ![valentyn-md](https://avatars.discourse-cdn.com/v4/letter/v/3ec8ea/32.png) [@valentyn-md](https://forum.mautic.org/u/valentyn-md)\
**Post date:** [October 22, 2016, 9:08am UTC](https://forum.mautic.org/t/user-action-no-tracked/6309/3 "2016-10-22T09:08:58Z")

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Looks I understood you are also tracking browser cookies. Is it right?  
So if user is not unique - then you will not track Page Click for this lead.