# UTF-8 characters

**URL:** https://forum.mautic.org/t/utf-8-characters/3643
**Category:** General Discussion
**Created:** [May 3, 2016, 10:23am UTC](https://forum.mautic.org/t/utf-8-characters/3643 "2016-05-03T10:23:33Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![victoria](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@victoria](https://forum.mautic.org/u/victoria)
#### Post date: [May 3, 2016, 10:23am UTC](https://forum.mautic.org/t/utf-8-characters/3643/1 "2016-05-03T10:23:33Z")

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I try to create a list from a csv list with UTF -8 coding but Mautic doesn’t respect the commas or tildes and Mautic ignored characters . How I can upload the file in order to the contact names appear correctly in Spanish ?  
  
  
  
  
  
This error appears in the log. Are both issues related?  
  
  
  
[2016-05-03 11:02:43] mautic.CRITICAL: Uncaught PHP Exception InvalidArgumentException: “Malformed UTF-8 characters, possibly incorrectly encoded” at /opt/bitnami/apps/mautic/htdocs/vendor/symfony/http-foundation/Symfony/Component/HttpFoundation/JsonResponse.php line 145 {“exception”:"[object] (InvalidArgumentException(code: 0): Malformed UTF-8 characters, possibly incorrectly encoded at /opt/bitnami/apps/mautic/htdocs/vendor/symfony/http-foundation/Symfony/Component/HttpFoundation/JsonResponse.php:145)"} []  
  
  
  
Thanks in advance

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### Author: ![victoria](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@victoria](https://forum.mautic.org/u/victoria)
#### Post date: [May 3, 2016, 10:23am UTC](https://forum.mautic.org/t/utf-8-characters/3643/2 "2016-05-03T10:23:33Z")

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I try to create a list from a csv list with UTF -8 coding but Mautic doesn’t respect the commas or tildes and Mautic ignored characters . How I can upload the file in order to the contact names appear correctly in Spanish ?

This error appears in the log. Are both issues related?

[2016-05-03 11:02:43] mautic.CRITICAL: Uncaught PHP Exception InvalidArgumentException: “Malformed UTF-8 characters, possibly incorrectly encoded” at /opt/bitnami/apps/mautic/htdocs/vendor/symfony/http-foundation/Symfony/Component/HttpFoundation/JsonResponse.php line 145 {“exception”:"[object] (InvalidArgumentException(code: 0): Malformed UTF-8 characters, possibly incorrectly encoded at /opt/bitnami/apps/mautic/htdocs/vendor/symfony/http-foundation/Symfony/Component/HttpFoundation/JsonResponse.php:145)"} []

Thanks in advance

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### Author: ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [May 3, 2016, 12:03pm UTC](https://forum.mautic.org/t/utf-8-characters/3643/3 "2016-05-03T12:03:53Z")

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@victoria UTF-8 por el asunto de las tildes o acentos?

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### Author: ![victoria](https://avatars.discourse-cdn.com/v4/letter/v/ea5d25/32.png) [@victoria](https://forum.mautic.org/u/victoria)
#### Post date: [May 3, 2016, 1:42pm UTC](https://forum.mautic.org/t/utf-8-characters/3643/4 "2016-05-03T13:42:52Z")

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Sí, exporto en csv y los nombres de los contactos no me coge los acentos. Por ejemplo José Hernández me pone Jos Hern. Ya he comprobado la compatibilidad del fichero csv con utf-8 y lo he pasado por el bloc de notas y un editor de código.

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### Author: ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [May 3, 2016, 8:18pm UTC](https://forum.mautic.org/t/utf-8-characters/3643/5 "2016-05-03T20:18:55Z")

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@victoria try the solution @MxyzptlkFishStix have shared.