# V4 upgrade still showing old email editor

**URL:** <https://forum.mautic.org/t/v4-upgrade-still-showing-old-email-editor/20677>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [September 1, 2021, 5:29pm UTC](https://forum.mautic.org/t/v4-upgrade-still-showing-old-email-editor/20677 "2021-09-01T17:29:02Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![aglyons](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/aglyons/32/2825_2.png) [@aglyons](https://forum.mautic.org/u/aglyons)\
**Post date:** [September 1, 2021, 5:29pm UTC](https://forum.mautic.org/t/v4-upgrade-still-showing-old-email-editor/20677/1 "2021-09-01T17:29:02Z")

</div>

**Your software**  
My Mautic version is: v4  
My PHP version is: 7.4.21  
My Database type and version is: 10.2.40-MariaDB-1:10.2.40+maria~bionic-log

**Your problem**  
My problem is: Just upgraded to v4 and checked the email editor. It’s still showing/using the old editor

These errors are showing in the log: No errors are shown in logs, page returned 200

Steps I have tried to fix the problem: Not sure what steps to take. I have noticed the GrapesJS plugin is not enabled. Should that even still be a plugin? I understood that it was going to replace the existing which would make it part of the core code.

---

<div class="post-metadata">

**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [September 1, 2021, 5:36pm UTC](https://forum.mautic.org/t/v4-upgrade-still-showing-old-email-editor/20677/2 "2021-09-01T17:36:23Z")

</div>

Legacy editor goes away in Mautic 5 according to Github. Enabling the plugin is still a requirement in Mautic 4. Check out these notes to see the minor code change required to use themes in both builders.

> **[Email & Landing Page Builder](https://docs.mautic.org/en/builders#templates)**
>
> Introduction. Since Mautic 3.3, Mautic has shipped with an updated, modern builder for creating emails and landing pages. It is available as a beta release an optional plugin - until Mautic 4.0 where we plan to fully replace the legacy builder,...

---

<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [September 1, 2021, 5:54pm UTC](https://forum.mautic.org/t/v4-upgrade-still-showing-old-email-editor/20677/3 "2021-09-01T17:54:42Z")

</div>

Mautic 4 should have the GrapesJS builder enabled by default, but we did see someone reporting an issue which relates to using the plugins reload command:

> <https://github.com/mautic/mautic/issues/10399>
>
> \### Mautic Version
> 
> 4.0.0
> 
> \### PHP version
> 
> 7.4
> 
> \### What browsers are you seein…g the problem on?
> 
> Not relevant
> 
> \### What happened?
> 
> I find that GrapesJSBuilder does not function (using the built-in in-tree). In particular, the config will not load, giving a 404 error.
> 
> The resolution is:
> 
> \`update plugin\_integration\_settings set name = 'grapesjsbuilder' where name = 'GrapesJsBuilder';\`
> 
> it seems that running \`mautic mautic:plugins:reload\` creates an entry called GrapesJsBuilder (inline with all the other plugins, CamelCase), but, the plugin itself looks for its Integration-settings using a lower-case name, which fails.
> 
> In plugins/GrapesJsBuilderBundle/Integration/Config.php,
> public function isPublished()
> 
> throws, catches, returns false;
> 
> 
> \### How can we reproduce this issue?
> 
> I am unclear why i hit this and perhaps others don't.
> but,
> git clone mautic
> run
> 
> and i hit it, no special config that i know of.
> 
> 
> \### Relevant log output
> 
> \_No response\_
> 
> \### Code of Conduct
> 
> \- \[X\] I confirm that I have read and agree to follow this project's Code of Conduct

This might possibly be related to your issue.

Also it’s very important to:

1. Clear your Mautic cache
2. Clear your browser cache
3. Reload the page

in order to troubleshoot. Have you tried those three steps yet?

---

<div class="post-metadata">

**Author:** ![aglyons](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/aglyons/32/2825_2.png) [@aglyons](https://forum.mautic.org/u/aglyons)\
**Post date:** [September 1, 2021, 6:12pm UTC](https://forum.mautic.org/t/v4-upgrade-still-showing-old-email-editor/20677/4 "2021-09-01T18:12:59Z")

</div>

No worries,

I did have the plugin enabled to test it out but had disabled it prior to the update coming out.

Maybe because I disabled it, that setting stuck during the update.

I re-enabled it and all is working.