# V5.1 Campaigns do not filter Contacts by segment **URL:** \ **Category:** Product Support\ **Created:** [October 20, 2024, 7:41am UTC](https://forum.mautic.org/t/v5-1-campaigns-do-not-filter-contacts-by-segment/33874 "2024-10-20T07:41:58Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![domiserver](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/domiserver/32/13009_2.png) [@domiserver](https://forum.mautic.org/u/domiserver)\ **Post date:** [October 20, 2024, 7:41am UTC](https://forum.mautic.org/t/v5-1-campaigns-do-not-filter-contacts-by-segment/33874/1 "2024-10-20T07:41:58Z")
My Mautic version is: 5.1.1 My PHP version is: 8.1 My Database type and version is: MySQL 8.0.40 **My problem is:** No Contacts Found in a Campaign No errors related in Settings \>\> System Info \>\> Log **Steps to Reproduce the Issue:** 1. Reinstalled a new instance, v5.1.1 2. Created 1 Contact 3. Created 2 Segments 4. Added Segment #1 to the Contact 5. Launched Campaign Builder 6. Created 1 Campaign, selecting “Contact Source” 7. Selected Segment #1 for the Campaign 8. Selected an Action to modify Contact’s segment by adding “immediately” Segment #2 9. Saved and Closed Builder 10. Saved & Closed Campaign 11. In the section below, there are 3 tabs: Preview, Actions, and Contacts 12. Selected Contacts 13. Message: “No Contacts Found. Seems there are none! Try changing a filter if applicable.” **Steps Taken to Resolve this Issue:** 1. Reinstalled all cron jobs 2. Reinstalled new instance v5.1.1 3. Consulted Mautic forums 4. Ran command: bin/console mautic:assets:generate 5. Ran command: bin/console cache:clear Would you have any suggestions? Thank you ---
**Author:** ![domiserver](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/domiserver/32/13009_2.png) [@domiserver](https://forum.mautic.org/u/domiserver)\ **Post date:** [October 20, 2024, 9:29am UTC](https://forum.mautic.org/t/v5-1-campaigns-do-not-filter-contacts-by-segment/33874/2 "2024-10-20T09:29:42Z")
These are the steps I took to fix this issue. 1. I manually ran a cron job 2. Terminal $ cd bin 3. Terminal $ php console mautic:campaigns:update 4. Here is the output: Rebuilding contacts for campaign 1 1 total contact(s) to be added in batches of 300 1/1 [============================] 100% 0 total contact(s) to be removed in batches of 300 1. In the Campaign’s lower section, there are 3 tabs: Preview, Actions, and Contacts 2. Select Contacts. I finally was able to see 1 Contact 3. The action requested in the Campaign Builder was successfully performed. ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [October 21, 2024, 4:42am UTC](https://forum.mautic.org/t/v5-1-campaigns-do-not-filter-contacts-by-segment/33874/3 "2024-10-21T04:42:05Z")
Hi, this is not a solution, you just manually added the contacts via running the campaign update command. Once you fix your cronjobs, the campigns will add contacts automatically. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/43c63600fe51440378769136903f1fa2a9a34102.png) [@system](https://forum.mautic.org/u/system)\ **Post date:** [October 22, 2024, 4:42pm UTC](https://forum.mautic.org/t/v5-1-campaigns-do-not-filter-contacts-by-segment/33874/4 "2024-10-22T16:42:54Z")
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