# Video event tracking issue

**URL:** <https://forum.mautic.org/t/video-event-tracking-issue/19956>\
**Category:** Product Support\
**Tags:** development, mautic-3\
**Created:** [June 25, 2021, 7:21am UTC](https://forum.mautic.org/t/video-event-tracking-issue/19956 "2021-06-25T07:21:56Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![gayathri612](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gayathri612/32/838_2.png) [@gayathri612](https://forum.mautic.org/u/gayathri612)\
**Post date:** [June 25, 2021, 7:21am UTC](https://forum.mautic.org/t/video-event-tracking-issue/19956/1 "2021-06-25T07:21:56Z")

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**Your software**  
My Mautic version is: 3.3.3  
My PHP version is: 7.4  
My Database type and version is: MySQL & 5.6.16

**Your problem**  
My problem is:  
Mautic gated video & non-gated video tag using the landing page builder are not working properly along with the tracking code placed on the website. No contact is getting video view event even after script placed properly. Is this a bug in the latest mautic version or any specific steps need to be followed for checking the video event in contacs??