# Videos in emails don't work in Mautic 4.1.1

**URL:** <https://forum.mautic.org/t/videos-in-emails-dont-work-in-mautic-4-1-1/22897>\
**Category:** Product Support\
**Created:** [March 3, 2022, 7:46am UTC](https://forum.mautic.org/t/videos-in-emails-dont-work-in-mautic-4-1-1/22897 "2022-03-03T07:46:24Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![media31](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/media31/32/679_2.png) [@media31](https://forum.mautic.org/u/media31)\
**Post date:** [March 3, 2022, 7:46am UTC](https://forum.mautic.org/t/videos-in-emails-dont-work-in-mautic-4-1-1/22897/1 "2022-03-03T07:46:24Z")

</div>

I have tried to put a video into an email in Mautic. But both possibilities to do that don’t work.

1. If I put it into the mail like that:  
[Gated video | Mautic](https://docs.mautic.org/en/gated-video)  
The code is shown in the template, but the video isn’t. Not in preview, not in the sent email.

2. If I use the “video” button in the editor of a text field, first it shows a picture of a camera and the code is visible in the codeview. If I save the template the picture disapears, the code is still there. But also in preview and sent email there is no video.

Can you confirm this?

---

<div class="post-metadata">

**Author:** ![raramuridesign](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/raramuridesign/32/13226_2.png) [@raramuridesign](https://forum.mautic.org/u/raramuridesign)\
**Post date:** [March 3, 2022, 4:25pm UTC](https://forum.mautic.org/t/videos-in-emails-dont-work-in-mautic-4-1-1/22897/2 "2022-03-03T16:25:51Z")

</div>

@media31 I do not think you will be able to add video to email. Most of the code will be stripped by the different providers.

Gated videos is designed for landing pages and a website integration.  
M

---

<div class="post-metadata">

**Author:** ![mneumann](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mneumann/32/2512_2.png) [@mneumann](https://forum.mautic.org/u/mneumann)\
**Post date:** [March 3, 2022, 5:19pm UTC](https://forum.mautic.org/t/videos-in-emails-dont-work-in-mautic-4-1-1/22897/3 "2022-03-03T17:19:55Z")

</div>

Yes, videos are not supported by the common email clients of today. At the max you can do an animated GIF that will give you a small sequence of a video. If you want you can put a link on top of the GIF in order to direct them to your video on the website.