# Visited Url Count equals 0 not work

**URL:** <https://forum.mautic.org/t/visited-url-count-equals-0-not-work/13853>\
**Category:** Product Support\
**Created:** [April 10, 2020, 4:56pm UTC](https://forum.mautic.org/t/visited-url-count-equals-0-not-work/13853 "2020-04-10T16:56:55Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![spiderdev](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/spiderdev/32/6712_2.png) [@spiderdev](https://forum.mautic.org/u/spiderdev)\
**Post date:** [April 10, 2020, 4:56pm UTC](https://forum.mautic.org/t/visited-url-count-equals-0-not-work/13853/1 "2020-04-10T16:56:55Z")

</div>

**Your software**  
My Mautic version is: 2.16.1  
My PHP version is: 7.3

**Your problem**  
Hello,  
I have to make a segment of users who have not visited the “successfully organized order” page called “thankyoupage.cfm”, but if I try a simple “Visited Url” with a “not like” a “thankyoupage.cfm” Mautic does not it excludes the contacts who have visited it perhaps because they have visited other pages anyway.

Then I tried to put it together  
“Visited Url” with a “not like” to “thankyoupage.cfm”  
also  
“Visited Url Count” “equals” to “0”

it works if I put 1,2 or 3 but with 0 nothing to do I don’t get back the contacts that have not seen this page.

So my question what technique do you use to exclude contacts who have not seen a particular page?