# Visits a page decision not working. **URL:** \ **Category:** Product Support\ **Created:** [September 14, 2015, 9:59pm UTC](https://forum.mautic.org/t/visits-a-page-decision-not-working/2334 "2015-09-14T21:59:53Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![dfweber](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@dfweber](https://forum.mautic.org/u/dfweber)\ **Post date:** [September 14, 2015, 9:59pm UTC](https://forum.mautic.org/t/visits-a-page-decision-not-working/2334/1 "2015-09-14T21:59:53Z")
Hi, I’m trying to track my “Purchase Completed” page so Mautic can decide if I should send my offer to the visitor through email or not. ![Mautic_Help.jpg](http://s18.postimg.org/3t28jgc5l/Mautic_Help.jpg) I tried: -Logging off from Mautic and filling out form -Using VPN from another location -Different structures of campaign -Many different emails - Tried deactivating wordpress plugin and adding Code: ![](http://www.mywebsite.com/mautic/p/mtracking.gif) -Tried again adding and extra pixel image with the plugin on -Tried creating "New Campaign Form" and "New Standalone Form" -Also tried making my "Purchase Completed" a template landing page inside mautic to see if it would work, no luck. I am using instabuilder plugin for my pages. That could be the problem. The first email is a greeting email delivering the free gift they opted in for. My thank you page has the offer. I they buy, I would like to add them to a new list. I they dont, I would like to send an email 24 hours later (5 min on example) offering the upsell again. **Can I track the lead and move them through my campaign for NOT visiting a specific page?** I've been reading a bunch of posts and believe that the solution could be to turn off wordpress plugin and add tracking manually. I haven't found any information on creating a custom pixel to upload to my webpage. How do I do that? Does that seem like a possible solution? Thank you! Mautic is awesome! ---
**Author:** ![dfweber](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@dfweber](https://forum.mautic.org/u/dfweber)\ **Post date:** [September 14, 2015, 9:59pm UTC](https://forum.mautic.org/t/visits-a-page-decision-not-working/2334/2 "2015-09-14T21:59:53Z")
Hi, I’m trying to track my “Purchase Completed” page so Mautic can decide if I should send my offer to the visitor through email or not. ![](http://s18.postimg.org/3t28jgc5l/Mautic_Help.jpg) I tried: -Logging off from Mautic and filling out form -Using VPN from another location -Different structures of campaign -Many different emails - Tried deactivating wordpress plugin and adding ` ` -Tried again adding and extra pixel image with the plugin on -Tried creating “New Campaign Form” and “New Standalone Form” -Also tried making my “Purchase Completed” a template landing page inside mautic to see if it would work, no luck. I am using instabuilder plugin for my pages. That could be the problem. The first email is a greeting email delivering the free gift they opted in for. My thank you page has the offer. I they buy, I would like to add them to a new list. I they dont, I would like to send an email 24 hours later (5 min on example) offering the upsell again. Can I track the lead and move them through my campaign for NOT visiting a specific page? I’ve been reading a bunch of posts and believe that the solution could be to turn off wordpress plugin and add tracking manually. I haven’t found any information on creating a custom pixel to upload to my webpage. How do I do that? Does that seem like a possible solution? Thank you! Mautic is awesome! ---
**Author:** ![joeri](https://avatars.discourse-cdn.com/v4/letter/j/977dab/32.png) [@joeri](https://forum.mautic.org/u/joeri)\ **Post date:** [April 26, 2017, 8:59am UTC](https://forum.mautic.org/t/visits-a-page-decision-not-working/2334/3 "2017-04-26T08:59:07Z")
Make sure to log out when using your own email to check. ( Or create an email to check with ) ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/visits-a-page-decision-not-working/2334/4 "2020-02-02T22:58:20Z")