# Vtiger Integration is not working **URL:** \ **Category:** Product Support\ **Created:** [April 3, 2015, 7:56am UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715 "2015-04-03T07:56:40Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Armant](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@Armant](https://forum.mautic.org/u/Armant)\ **Post date:** [January 21, 2016, 5:12pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/21 "2016-01-21T17:12:58Z")
@escopecz ok created trail vtiger instance used new vtiger trail instance on self-hosted site with no luck [link text](https://drive.google.com/file/d/0ByOXXnPDE5MFT3NvUDE4dWROWkU/view?usp=sharing) and used it on [mautic.com](http://mautic.com) instance [link text](https://drive.google.com/file/d/0ByOXXnPDE5MFeFAxYnVuYkF4UE0/view?usp=sharing) still no field mapping ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [January 21, 2016, 5:16pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/22 "2016-01-21T17:16:03Z")
Can you share here the vTiger trial URL, username and access key so I could try it? ---
**Author:** ![Armant](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@Armant](https://forum.mautic.org/u/Armant)\ **Post date:** [January 21, 2016, 5:23pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/23 "2016-01-21T17:23:47Z")
[https://armanth.od2.vtiger.com/index.php](https://armanth.od2.vtiger.com/index.php) username: [armant@armanthitchcock.com](mailto:armant@armanthitchcock.com) password: bHc7K23 access key: Mz8FIuAYxuSYYZG ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [January 21, 2016, 5:30pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/24 "2016-01-21T17:30:43Z")
It worked for me without any problem: ![](https://drive.google.com/uc?id=0B0VKZ9KdWYKnYkpYVE1CUllvUW8) ---
**Author:** ![Armant](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@Armant](https://forum.mautic.org/u/Armant)\ **Post date:** [January 21, 2016, 5:32pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/25 "2016-01-21T17:32:08Z")
??? ---
**Author:** ![Armant](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@Armant](https://forum.mautic.org/u/Armant)\ **Post date:** [January 21, 2016, 5:35pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/26 "2016-01-21T17:35:18Z")
@escopecz /index.php on [https://armanth.od2.vtiger.com/index.php](https://armanth.od2.vtiger.com/index.php) is the problem ---
**Author:** ![Armant](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@Armant](https://forum.mautic.org/u/Armant)\ **Post date:** [January 21, 2016, 5:40pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/27 "2016-01-21T17:40:15Z")
@escopecz tried it now your way with my self hosted vtiger [link text](https://drive.google.com/file/d/0ByOXXnPDE5MFeVM2Q0pQanNwM2M/view?usp=sharing) but it doesn’t show fieldmapping ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [January 21, 2016, 5:43pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/28 "2016-01-21T17:43:04Z")
Then ask in a vTiger forum. If it works for you with the trial vTiger instance, the problem is in your self-hosted vTiger instance. ---
**Author:** ![maartenroelofs](https://avatars.discourse-cdn.com/v4/letter/m/8e7dd6/32.png) [@maartenroelofs](https://forum.mautic.org/u/maartenroelofs)\ **Post date:** [June 28, 2016, 8:57am UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/29 "2016-06-28T08:57:18Z")
Hi All, I’m afraid something is _indeed_ no longer working regarding the vtiger- mautic integration. Expected behaviour: Update contacts in mautic, will be sent through API to vtiger. Reality: Nothing happens. I set the logger to DEBUG, and found the following error; Tue Jun 28 09:41:47 2016,576 [926899] INFO VT - PearDatabase -\>ADODB error Query Failed:SELECT id,name,label FROM vtiger\_layout WHERE name = ?::-\>[1146]Table ‘crmroelofs.vtiger\_layout’ doesn’t exist Looking into the table structure of vtiger, this table does indeed not exist. So the question may be, if the plugin is still appplicable to the version 6.4 of vtiger. ---
**Author:** ![Thierry](https://avatars.discourse-cdn.com/v4/letter/t/65b543/32.png) [@Thierry](https://forum.mautic.org/u/Thierry)\ **Post date:** [July 13, 2016, 4:15pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/30 "2016-07-13T16:15:16Z")
Please who can help us that Mautic works again with vtiger. Solution with zappier? ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [July 25, 2017, 6:56pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/31 "2017-07-25T18:56:42Z")
I successfully integrated v Tiger with mautic latest version as well. Can any one tell me … vTiger contacts can sync in mautic and vice a versa. What i need , People who are added to Vtiger should get added to Mautic and Vice Versa. Thanks in advance Kishan Kumawat ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [July 28, 2017, 11:25am UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/32 "2017-07-28T11:25:57Z")
is there any one who done vTiger contact sync to mautic …after vTiger intergration …or had to do some custom coding for that ? ---
**Author:** ![michaelvanburen](https://avatars.discourse-cdn.com/v4/letter/m/f14d63/32.png) [@michaelvanburen](https://forum.mautic.org/u/michaelvanburen)\ **Post date:** [July 28, 2017, 1:32pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/33 "2017-07-28T13:32:44Z")
Hello I had trouble with my own install (upgrade issue) and wanted to check if the vtiger version would work using my free version on [mautic.com](http://mautic.com). After i autorized the plugin it keeps loading. I do not get the option anymore for disabling the plugin. What would be the issue here? ---
**Author:** ![jd26](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jd26/32/62_2.png) [@jd26](https://forum.mautic.org/u/jd26)\ **Post date:** [August 3, 2017, 4:47pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/34 "2017-08-03T16:47:43Z")
Hello, I cannot sync with vtiger, because, pop up doesn’t charge tottally ---
**Author:** ![bgp-router](https://avatars.discourse-cdn.com/v4/letter/b/ba8739/32.png) [@bgp-router](https://forum.mautic.org/u/bgp-router)\ **Post date:** [August 5, 2017, 7:05am UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/35 "2017-08-05T07:05:34Z")
Hi! I have the same problem. The pop up comes blanc. ---
**Author:** ![congpham](https://avatars.discourse-cdn.com/v4/letter/c/f08c70/32.png) [@congpham](https://forum.mautic.org/u/congpham)\ **Post date:** [August 6, 2017, 4:53am UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/36 "2017-08-06T04:53:10Z")
I have the problem with vtiger integration after i upgraded mautic from 2.8 to 2.9. Before i upgraded it worded well. The problem is when i click on vtiger plugin it is just loading. ---
**Author:** ![a.erokhin](https://avatars.discourse-cdn.com/v4/letter/a/258eb7/32.png) [@a.erokhin](https://forum.mautic.org/u/a.erokhin)\ **Post date:** [August 7, 2017, 10:56am UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/37 "2017-08-07T10:56:14Z")
I have same problem, after upgrade to 2.9. In my console log: GET [http://mautic.my.net/s/plugins/config/Vtiger?\_=1502106716117&mauticUserLastActive=1&mauticLastNotificationId=](http://mautic.my.net/s/plugins/config/Vtiger?_=1502106716117&mauticUserLastActive=1&mauticLastNotificationId=) 500 (Internal Server Error) VM535:1 ---
**Author:** ![fcurry](https://avatars.discourse-cdn.com/v4/letter/f/7ea924/32.png) [@fcurry](https://forum.mautic.org/u/fcurry)\ **Post date:** [September 5, 2017, 10:29am UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/38 "2017-09-05T10:29:56Z")
I have the same problem, after upgrade to 2.9.2 The log in the Chrome console is as follows: [https://t](https://t)\*\*\*\*.it/mautic/s/plugins/config/Vtiger?\_=1504610046302&mauticUserLastActive=3&mauticLastNotificationId= 500 (Internal Server Error) Has anyone found the solution? ---
**Author:** ![dellabella](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dellabella/32/677_2.png) [@dellabella](https://forum.mautic.org/u/dellabella)\ **Post date:** [October 23, 2017, 8:33am UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/39 "2017-10-23T08:33:29Z")
Any resolution on this - field mapping on my side is also not showing at all - Pop-up is blank to finish the authorization? ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [February 2, 2020, 11:00pm UTC](https://forum.mautic.org/t/vtiger-integration-is-not-working/1715/40 "2020-02-02T23:00:20Z")
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