# Vtiger plugin suddenly stops passing data from Mautic to Vtiger

**URL:** https://forum.mautic.org/t/vtiger-plugin-suddenly-stops-passing-data-from-mautic-to-vtiger/21228
**Category:** Product Support
**Created:** [October 12, 2021, 3:54am UTC](https://forum.mautic.org/t/vtiger-plugin-suddenly-stops-passing-data-from-mautic-to-vtiger/21228 "2021-10-12T03:54:26Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![duplexcleaning](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/duplexcleaning/32/7211_2.png) [@duplexcleaning](https://forum.mautic.org/u/duplexcleaning)
#### Post date: [October 12, 2021, 3:54am UTC](https://forum.mautic.org/t/vtiger-plugin-suddenly-stops-passing-data-from-mautic-to-vtiger/21228/1 "2021-10-12T03:54:26Z")

</div>

**Your software**  
My Mautic version is:v2.14.2  
My PHP version is: 7.2.34  
My Database type and version is: MySQL 5.7.35-cll-lve

**Your problem**  
My problem is: Vtiger plugin for Mautic stops passing data to Vtiger CRM leads module

These errors are showing in the log:

Steps I have tried to fix the problem:  
Re-entered authentication access key and refresh access

 ![Manage-Plugins-Mautic-error](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/e/e0936f7ee0554b37b859bee81a1421e81b2c5948.jpeg)