# Wait time for "click Email" or "open Email"

**URL:** <https://forum.mautic.org/t/wait-time-for-click-email-or-open-email/28623>\
**Category:** Product Support\
**Created:** [July 16, 2023, 2:20pm UTC](https://forum.mautic.org/t/wait-time-for-click-email-or-open-email/28623 "2023-07-16T14:20:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tskamath](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/tskamath/32/10147_2.png) [@tskamath](https://forum.mautic.org/u/tskamath)\
**Post date:** [July 16, 2023, 2:20pm UTC](https://forum.mautic.org/t/wait-time-for-click-email-or-open-email/28623/1 "2023-07-16T14:20:41Z")

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**Mautic 4.4.9**

**Your problem**  
even after reading multiple support question and reply, it would help to have a bit more clarity on this

 ![Screenshot 2023-07-16 at 7.28.54 PM](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8c11af3daec78e118708855d8500bf1173fe5550.png)

for the “open mail” action, will wait for 10Min (_+3Min default hold time of the action_. No details in official documentation, but read this is reply by experts) due to "restart campaign. hope my understanding is correct.

for the “clicks Email” action, if I require it to wait for 10min, I have introduced an action “add points” hope I have got the logic correct.

cause “click Email” will also trigger “open Email”, I have no action after “wait for 10Min”, again have my doubts on the logic.

thanks in advance,

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [July 17, 2023, 8:35am UTC](https://forum.mautic.org/t/wait-time-for-click-email-or-open-email/28623/2 "2023-07-17T08:35:01Z")

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You are correct in your logic. Any person in this campaign will go down both paths, as you said a click action should be default also have a previous open decision

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/43c63600fe51440378769136903f1fa2a9a34102.png) [@system](https://forum.mautic.org/u/system)\
**Post date:** [July 18, 2023, 8:35pm UTC](https://forum.mautic.org/t/wait-time-for-click-email-or-open-email/28623/3 "2023-07-18T20:35:49Z")

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