# Wants to Integrate Vtiger CRM with Mautic

**URL:** <https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559>\
**Category:** Development\
**Created:** [February 17, 2015, 8:49am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559 "2015-02-17T08:49:02Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![mohitgarg](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@mohitgarg](https://forum.mautic.org/u/mohitgarg)\
**Post date:** [February 17, 2015, 8:49am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/1 "2015-02-17T08:49:02Z")

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Hi,  
  
  
  
I want to Integrate the Vtiger CRM with Mautic.  
  
  
  
Is that possible ?  
  
  
  
Kindly please help !!  
  
  
  
Thanks  
  
Mohit Garg

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**Author:** ![mohitgarg](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@mohitgarg](https://forum.mautic.org/u/mohitgarg)\
**Post date:** [February 17, 2015, 8:49am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/2 "2015-02-17T08:49:02Z")

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Hi,

I want to Integrate the Vtiger CRM with Mautic.

Is that possible ?

Kindly please help !!

Thanks  
Mohit Garg

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**Author:** ![emailready](https://avatars.discourse-cdn.com/v4/letter/e/49beb7/32.png) [@emailready](https://forum.mautic.org/u/emailready)\
**Post date:** [February 17, 2015, 8:37pm UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/3 "2015-02-17T20:37:21Z")

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The addon is there you need to activate it to use it - got to [www.yourdomain.com/addon](http://www.yourdomain.com/addon)

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**Author:** ![mohitgarg](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@mohitgarg](https://forum.mautic.org/u/mohitgarg)\
**Post date:** [February 18, 2015, 8:57am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/4 "2015-02-18T08:57:47Z")

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Hi,

Thank for the reply.

I have check [www.mydomain.com/addon](http://www.mydomain.com/addon) but there are only 2 CRM Integration options are available that is SugarCRM and Salesforce.

Actually i am talking about VTigerCRM.

Can you please help me on this matter.

I want to Integrate VTigerCRM with Mautic.

Thanks

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**Author:** ![emailready](https://avatars.discourse-cdn.com/v4/letter/e/49beb7/32.png) [@emailready](https://forum.mautic.org/u/emailready)\
**Post date:** [February 18, 2015, 9:01am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/5 "2015-02-18T09:01:20Z")

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What version of Mautic are you using? If its an older version not Beta 4 you won’t see it in the list.  
I am using vTiger myself so I know it is there 🙂

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**Author:** ![mohitgarg](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@mohitgarg](https://forum.mautic.org/u/mohitgarg)\
**Post date:** [February 18, 2015, 10:13am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/6 "2015-02-18T10:13:54Z")

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ohhhhh… let me check the version…

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**Author:** ![mohitgarg](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@mohitgarg](https://forum.mautic.org/u/mohitgarg)\
**Post date:** [February 18, 2015, 11:27am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/7 "2015-02-18T11:27:02Z")

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yes… you are right… i was using old version.

now i have installed the latest beta version and finding the vtigercrm option.

but when i click on vtiger then it says the following message

“Keys are not available for this transaction to take place. Please verify your settings then try again.”

Can you please explain what keys means here ?

Thanks

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**Author:** ![emailready](https://avatars.discourse-cdn.com/v4/letter/e/49beb7/32.png) [@emailready](https://forum.mautic.org/u/emailready)\
**Post date:** [February 18, 2015, 11:34am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/8 "2015-02-18T11:34:34Z")

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I not sure if you have a Github account but the fix is here  
[https://github.com/mautic/mautic/commit/d5ec5c2](https://github.com/mautic/mautic/commit/d5ec5c2)

That should fix your problem. This problem is a bug and will be fixed in the RC release.

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**Author:** ![mohitgarg](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@mohitgarg](https://forum.mautic.org/u/mohitgarg)\
**Post date:** [February 18, 2015, 11:50am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/9 "2015-02-18T11:50:10Z")

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Thank you so much mate !!

It works !!

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**Author:** ![emailready](https://avatars.discourse-cdn.com/v4/letter/e/49beb7/32.png) [@emailready](https://forum.mautic.org/u/emailready)\
**Post date:** [February 18, 2015, 11:52am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/10 "2015-02-18T11:52:37Z")

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hey I did nothing I was given this info by @alanhartless he’s the genius 🙂

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**Author:** ![mohitgarg](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@mohitgarg](https://forum.mautic.org/u/mohitgarg)\
**Post date:** [February 18, 2015, 12:05pm UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/11 "2015-02-18T12:05:29Z")

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🙂

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**Author:** ![JamesTuttle](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@JamesTuttle](https://forum.mautic.org/u/JamesTuttle)\
**Post date:** [February 18, 2015, 3:24pm UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/12 "2015-02-18T15:24:07Z")

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Quick question about this- Does Mautic import all vTiger info so you no longer need vTiger? Or does Mautic simply provide access to contact info in the vTiger DB?

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**Author:** ![emailready](https://avatars.discourse-cdn.com/v4/letter/e/49beb7/32.png) [@emailready](https://forum.mautic.org/u/emailready)\
**Post date:** [February 18, 2015, 3:52pm UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/13 "2015-02-18T15:52:26Z")

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Mautic doesn’t import it only post leads that you have flagged through your campaign builder.

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**Author:** ![gmillard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gmillard/32/5_2.png) [@gmillard](https://forum.mautic.org/u/gmillard)\
**Post date:** [February 19, 2015, 2:59am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/14 "2015-02-19T02:59:08Z")

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@JamesTuttle Mautic doesn’t automatically import leads yet but will push to a CRM, mailing list, etc.

However, with beta4, you can do a manual export of your leads from vTiger as a CSV file then import into Mautic via Leads -\> Manage Leads -\> Import (button top right).

Thanks!  
Alan

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<div class="post-metadata">

**Author:** ![JamesTuttle](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@JamesTuttle](https://forum.mautic.org/u/JamesTuttle)\
**Post date:** [February 19, 2015, 2:27pm UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/15 "2015-02-19T14:27:48Z")

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Thank you gentlemen!

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<div class="post-metadata">

**Author:** ![mohitgarg](https://avatars.discourse-cdn.com/v4/letter/m/e5b9ba/32.png) [@mohitgarg](https://forum.mautic.org/u/mohitgarg)\
**Post date:** [February 24, 2015, 9:43am UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/16 "2015-02-24T09:43:55Z")

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Hi,

We have sent some test mails from mautic. It is also showing zero opens and clicks, but I have opened multiple emails. Please help if some setting is messed up.

Thanks

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<div class="post-metadata">

**Author:** ![emailready](https://avatars.discourse-cdn.com/v4/letter/e/49beb7/32.png) [@emailready](https://forum.mautic.org/u/emailready)\
**Post date:** [February 25, 2015, 2:24pm UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/17 "2015-02-25T14:24:59Z")

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I would suggest you open a new conversation otherwise you get missed along the way

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<div class="post-metadata">

**Author:** ![gmillard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/gmillard/32/5_2.png) [@gmillard](https://forum.mautic.org/u/gmillard)\
**Post date:** [February 28, 2015, 8:41pm UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/18 "2015-02-28T20:41:41Z")

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Hi Mohitgarg,

If you were sending emails using the “custom HTML” there was a bug fixed in the RCs where the tracking pixel wasn’t sent with those emails. Upgrade to the latest RC and it should be resolved.

Also note that the opens are tracked with an image as we have very limited control over what happens to emails once sent. If the email client is configured to not show images by default, we have no way of recording that information unless they click through to view the web version of the email.

Thanks,  
Alan

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**Author:** ![Dale](https://avatars.discourse-cdn.com/v4/letter/d/ecd19e/32.png) [@Dale](https://forum.mautic.org/u/Dale)\
**Post date:** [March 25, 2015, 11:44pm UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/19 "2015-03-25T23:44:37Z")

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I just discovered Mautic tonight. And was thrilled to see the vTiger integration! It’s an often over looked CRM. I was considering today maybe I should scrap vTiger and go with Infusionsoft. But I think Mautic + vTiger is what I need.

Thank you guys!

Dale

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**Author:** ![dbhurley](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dbhurley/32/2_2.png) [@dbhurley](https://forum.mautic.org/u/dbhurley)\
**Post date:** [March 27, 2015, 1:38pm UTC](https://forum.mautic.org/t/wants-to-integrate-vtiger-crm-with-mautic/1559/20 "2015-03-27T13:38:35Z")

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Glad to hear it! 🙂 We look forward to having you in the community

Thanks,  
David

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