# Website Restore Re-entered Users Into Campaigns

**URL:** <https://forum.mautic.org/t/website-restore-re-entered-users-into-campaigns/21203>\
**Category:** Product Support\
**Created:** [October 9, 2021, 1:20am UTC](https://forum.mautic.org/t/website-restore-re-entered-users-into-campaigns/21203 "2021-10-09T01:20:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![monkeyjedi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/monkeyjedi/32/543_2.png) [@monkeyjedi](https://forum.mautic.org/u/monkeyjedi)\
**Post date:** [October 9, 2021, 1:20am UTC](https://forum.mautic.org/t/website-restore-re-entered-users-into-campaigns/21203/1 "2021-10-09T01:20:13Z")

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**Your software**  
My Mautic version is: 3.3.1  
My PHP version is: 7.4.11  
My Database type and version is: NA

Howdy. I restored one of my websites and users were re-entered into all the drip campaigns and the “Confirm Email” automation. They may have signed up for a free course months ago, and they suddenly got the “Day 1” drip email and were scheduled to get all 6. I toggled off all those campaigns for now. Is there a way to reset that? I guess this is a support request and a possible bug report. Thanks.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [October 9, 2021, 6:00am UTC](https://forum.mautic.org/t/website-restore-re-entered-users-into-campaigns/21203/2 "2021-10-09T06:00:34Z")

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Hi,  
This usually happens if

- contacts are created with a new id
- contacts left the campaign after completing it (by campaign action for example) and setting ‘contact can reenter the campaign’ is on. (They qualifies by segment membership)