# Webview\_text link doesn't work properly in live emails - is this a bug?

**URL:** <https://forum.mautic.org/t/webview-text-link-doesnt-work-properly-in-live-emails-is-this-a-bug/23741>\
**Category:** Product Support\
**Created:** [April 14, 2022, 8:05am UTC](https://forum.mautic.org/t/webview-text-link-doesnt-work-properly-in-live-emails-is-this-a-bug/23741 "2022-04-14T08:05:45Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![red](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/red/32/1697_2.png) [@red](https://forum.mautic.org/u/red)\
**Post date:** [April 14, 2022, 8:05am UTC](https://forum.mautic.org/t/webview-text-link-doesnt-work-properly-in-live-emails-is-this-a-bug/23741/1 "2022-04-14T08:05:45Z")

</div>

**Your software**  
My Mautic version is: 4.2  
My PHP version is: 7.4.3  
My Database type and version is: MySql 5.7.32-log

**Your problem**  
My problem is:  
I’m testing a couple of the templates in the builder, and they have the webview\_text token included. When I preview the email in Mautic, the preview works fine. However when I actually send the email, open it and click on the “having trouble reading this email click here” the link throws a 404 error. We noticed that the path the link is using is “preview plus id Hash etc.” whereas if we manually change the word preview to view, and get rid of the id Hash etc. the web view works. The attached screenshots are from different emails but you’ll get the idea. If I check any of the 404 links by changing preview to view, and then put a /number in the address bar then the link works

Is this a bug? I don’t see anywhere where I can change the folder that the webview token is pulling the email view from - am I missing something? This is driving me crazy!

 ![Screenshot 2022-04-13 000233](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/0/05db47143e67ef25ad6d2c8a17a7120fa09f7261.png)  
 ![Screenshot 2022-04-13 000148](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/bb8b8ebba79a69ebc4055389c6fc553482091054.png)  
 ![Screenshot 2022-04-13 234923](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/1/181bdea29000fd0c29c6f884f6559ede52498555.png)

Thank you for any help with this!

---

<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [May 15, 2023, 7:39am UTC](https://forum.mautic.org/t/webview-text-link-doesnt-work-properly-in-live-emails-is-this-a-bug/23741/2 "2023-05-15T07:39:29Z")

</div>

Hi, plz check if updating the MultiDomainPlugin helps you?  
A bug was fixed related to this.  
Thx,  
Joey
