# Welcome to the new Mautic Community Forums! **URL:** \ **Category:** Announcements\ **Created:** [August 16, 2019, 6:57pm UTC](https://forum.mautic.org/t/welcome-to-the-new-mautic-community-forums/10870 "2019-08-16T18:57:24Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [August 16, 2019, 6:57pm UTC](https://forum.mautic.org/t/welcome-to-the-new-mautic-community-forums/10870/1 "2019-08-16T18:57:24Z")
Welcome to the new [Mautic Community Forums](https://forums.mautic.org) which we [launched today!](https://www.mautic.org/blog/community/mautic-community-forums-re-launched) We hope you find them easy to use and navigate! Some things that will help you use the forums more effectively: 1. **The forums have trust levels enabled** , which means **as a new user you will be restricted in the actions you can take** – please review this informative post which explains how trust levels work, and help to prevent spam abuse: [Understanding Discourse Trust Levels](https://blog.discourse.org/2018/06/understanding-discourse-trust-levels/). New users will be at trust level 0 **and will not be able to make new posts until they advance to level 1**. You can do this by **opening and reading at least 3 threads on the forum** , and spending **at least 3 minutes logged in and active**. 2. If you previously had an account on [mautic.org](http://mautic.org), you can use the same username and password - it will work both on [mautic.org](http://mautic.org) and on the forums. The first login might take a few seconds but you should then be logged in straight away 3. If you have forgotten your username and password, please use the reset password function. Should you not receive a reset email, or if you have any problems please ping RCheesley on [Slack](https://mautic.org/slack) or drop me an email at [ruth.cheesley@acquia.com](mailto:ruth.cheesley@acquia.com). 4. If you haven’t got a username or password for [mautic.org](http://mautic.org), go ahead and register directly on the forums! You will be asked to choose a username once you’ve entered your basic login credentials. 5. There is a walk-through for new users on the forum, you will get a message from Mautibot who will walk you through a simple tutorial to explore how the forums work, and the different features available. 6. Badges are available – you might find you already have some! – including a badge to denote Acquia staff, and several which represent Github activity as well as forum activity. 7. Discourse has mobile apps for both [Android](https://play.google.com/store/apps/details?id=com.discourse&hl=en_GB) and [Apple](https://apps.apple.com/us/app/discourse-hub/id1173672076). You can log in using your username and password to access the forums on the go. If you have any problems please ping me @silavapi or [@moderators](https://forum.mautic.org/groups/moderators) if you need assistance from the forum moderators. ---
**Author:** ![cynmob](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/cynmob/32/412_2.png) [@cynmob](https://forum.mautic.org/u/cynmob)\ **Post date:** [August 16, 2019, 8:00pm UTC](https://forum.mautic.org/t/welcome-to-the-new-mautic-community-forums/10870/2 "2019-08-16T20:00:41Z")
Hello, all. Glad to see you starting this. I’ll be glad to help moderate as I can. I’m not a coder, but I am a user. ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [August 16, 2019, 8:10pm UTC](https://forum.mautic.org/t/welcome-to-the-new-mautic-community-forums/10870/3 "2019-08-16T20:10:14Z")
Welcome, and thank you for offering to help as a moderator! ---
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [August 29, 2019, 2:20pm UTC](https://forum.mautic.org/t/welcome-to-the-new-mautic-community-forums/10870/4 "2019-08-29T14:20:22Z")
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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [December 17, 2019, 4:42pm UTC](https://forum.mautic.org/t/welcome-to-the-new-mautic-community-forums/10870/5 "2019-12-17T16:42:05Z")