# What is the webhook in Mautic

**URL:** <https://forum.mautic.org/t/what-is-the-webhook-in-mautic/9481>\
**Category:** Product Support\
**Created:** [September 15, 2017, 12:12pm UTC](https://forum.mautic.org/t/what-is-the-webhook-in-mautic/9481 "2017-09-15T12:12:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [September 15, 2017, 12:12pm UTC](https://forum.mautic.org/t/what-is-the-webhook-in-mautic/9481/1 "2017-09-15T12:12:14Z")

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Is Webhooks is necessary for the email configration?  
  
  
  
I am using PHP Mail serives for in email setting.  
  
  
  
How i can check email is Bounced, Unsubscribes emails. I already configure emails setting and also create a particuler segment for the bounced emails & unsubscribe emails, but no bounces emails , Unsubscribes email are falged in that segment. What shoud i do , shoud i used Elastice Email serivices or can possible with the PHP Mail as well.  
  
  
  
  
  
Thanks in advance.  
  
Kishan Kumawat

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<div class="post-metadata">

**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [September 15, 2017, 12:12pm UTC](https://forum.mautic.org/t/what-is-the-webhook-in-mautic/9481/2 "2017-09-15T12:12:14Z")

</div>

Is Webhooks is necessary for the email configration?

I am using PHP Mail serives for in email setting.

How i can check email is Bounced, Unsubscribes emails. I already configure emails setting and also create a particuler segment for the bounced emails & unsubscribe emails, but no bounces emails , Unsubscribes email are falged in that segment. What shoud i do , shoud i used Elastice Email serivices or can possible with the PHP Mail as well.

Thanks in advance.  
Kishan Kumawat
