# What's the correct link in a confirmation mail?

**URL:** <https://forum.mautic.org/t/whats-the-correct-link-in-a-confirmation-mail/30786>\
**Category:** Product Support\
**Created:** [February 5, 2024, 12:10pm UTC](https://forum.mautic.org/t/whats-the-correct-link-in-a-confirmation-mail/30786 "2024-02-05T12:10:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![astor99](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/astor99/32/6421_2.png) [@astor99](https://forum.mautic.org/u/astor99)\
**Post date:** [February 5, 2024, 12:10pm UTC](https://forum.mautic.org/t/whats-the-correct-link-in-a-confirmation-mail/30786/1 "2024-02-05T12:10:31Z")

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**Your software**  
My Mautic version is: 5.0.2  
My PHP version is: 8.0.30  
My Database type and version is: MariaDB - 10.2.44

**Your problem**  
My problem is:  
I created an opt-in campaign as explained here [Creating a Double Opt-In Email Campaign](https://www.mautic.org/blog/integrator/creating-a-double-opt-in-email-campaign)

When the new contact receive the mail for confirmation, the link is not correct.  
I put the placeholder {pagelink=1} which refers to my landing-page but I think it should be something like an hash URL for tracking. What should I put there ?

 ![2024-02-05_13-11-30](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8353d3cd94db9b27ea4553ef9325d0a1d4cbf827.jpeg)

These errors are showing in the log: no errors in log.  
If I click in the mail, I get the correct landing page thanks-for-registration but the contact is not impacted

Steps I have tried to fix the problem:  
I tried to leave emapyt the HREF field

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<div class="post-metadata">

**Author:** ![astor99](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/astor99/32/6421_2.png) [@astor99](https://forum.mautic.org/u/astor99)\
**Post date:** [February 6, 2024, 2:58pm UTC](https://forum.mautic.org/t/whats-the-correct-link-in-a-confirmation-mail/30786/2 "2024-02-06T14:58:11Z")

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Solved: toggle OFF the “Disable trackable url” option in Email Settings

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/43c63600fe51440378769136903f1fa2a9a34102.png) [@system](https://forum.mautic.org/u/system)\
**Post date:** [February 8, 2024, 2:58am UTC](https://forum.mautic.org/t/whats-the-correct-link-in-a-confirmation-mail/30786/3 "2024-02-08T02:58:16Z")

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