# WhatsApp plugin or Integration?

**URL:** <https://forum.mautic.org/t/whatsapp-plugin-or-integration/23168>\
**Category:** General Discussion\
**Created:** [March 22, 2022, 1:46pm UTC](https://forum.mautic.org/t/whatsapp-plugin-or-integration/23168 "2022-03-22T13:46:30Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![miamiman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/miamiman/32/1118_2.png) [@miamiman](https://forum.mautic.org/u/miamiman)\
**Post date:** [March 22, 2022, 1:46pm UTC](https://forum.mautic.org/t/whatsapp-plugin-or-integration/23168/1 "2022-03-22T13:46:30Z")

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I use Twilio SMS integration plugin.

Can someone point me to the plugin or instructions for sending out a WhatsApp message?

Thanks for any comments.

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**Author:** ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)\
**Post date:** [March 23, 2022, 7:40am UTC](https://forum.mautic.org/t/whatsapp-plugin-or-integration/23168/2 "2022-03-23T07:40:27Z")

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Hey @miamiman

We have done this by using web hooks inside a campaign and connecting to twillos endpoints.

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**Author:** ![miamiman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/miamiman/32/1118_2.png) [@miamiman](https://forum.mautic.org/u/miamiman)\
**Post date:** [March 23, 2022, 2:56pm UTC](https://forum.mautic.org/t/whatsapp-plugin-or-integration/23168/3 "2022-03-23T14:56:14Z")

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Thanks @mikew … I’m following the steps here at:

> [@Mautic Integration with Twilio to send message to Whatsapp](https://forum.mautic.org/t/mautic-integration-with-twilio-to-send-message-to-whatsapp/14596/2):
>
> hi [jpgiron](https://forum.mautic.org/u/jpgiron) The Twilio integration with Mautic works only for SMS. if you want to send whatsapp messages through mautic to Twilio you need a different approach. You should use a webhook action in a campaign that send the the payload to a Twilio endpoint that is intended to handle messages for WhatsApp the paramters are as follows: Twilio endpoint for whatsapp messaging: [https://api.twilio.com/2010-04-01/Accounts/xxxxxxxxxxxxxxx/Messages.json](https://api.twilio.com/2010-04-01/Accounts/xxxxxxxxxxxxxxx/Messages.json) (xxxxxxxxxxxxxxx is your Twilio client i…

So far no luck.

The Error message comes back:

“message”: “Twilio could not find a Channel with the specified From address”, “more\_info”: "[https://www](https://www). (truncated…)

However I just submitted my Twilio number yesterday for Whatsapp approval.

Hopefully that will work. Can you confirm this is correct?

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**Author:** ![sharmi](https://avatars.discourse-cdn.com/v4/letter/s/cc9497/32.png) [@sharmi](https://forum.mautic.org/u/sharmi)\
**Post date:** [February 9, 2024, 10:53am UTC](https://forum.mautic.org/t/whatsapp-plugin-or-integration/23168/4 "2024-02-09T10:53:26Z")

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