# When we change contact stage and segment we see 0 in campaign actions for all actions

**URL:** https://forum.mautic.org/t/when-we-change-contact-stage-and-segment-we-see-0-in-campaign-actions-for-all-actions/29167
**Category:** Product Support
**Created:** [September 3, 2023, 4:43am UTC](https://forum.mautic.org/t/when-we-change-contact-stage-and-segment-we-see-0-in-campaign-actions-for-all-actions/29167 "2023-09-03T04:43:03Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![mauticdeveloper](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mauticdeveloper/32/627_2.png) [@mauticdeveloper](https://forum.mautic.org/u/mauticdeveloper)
#### Post date: [September 3, 2023, 4:43am UTC](https://forum.mautic.org/t/when-we-change-contact-stage-and-segment-we-see-0-in-campaign-actions-for-all-actions/29167/1 "2023-09-03T04:43:03Z")

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**Your software**  
My Mautic version is: 4.4.7  
My PHP version is: 7.4  
My Database type and version is: MariaDB

**Your problem**  
My problem is:  
When we change the contact stage and segment we see 0 in campaign action completion although contact received the email and contact segment is changed and contact stage is changed. Is there a way to fix it?

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/5cfef3c7d7931bb51d9dcb07fa5361a8af9a5480.jpeg)

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### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [September 4, 2023, 5:31am UTC](https://forum.mautic.org/t/when-we-change-contact-stage-and-segment-we-see-0-in-campaign-actions-for-all-actions/29167/2 "2023-09-04T05:31:36Z")

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Hi,  
you wrote this yesterday, and your stats are from 2 days ago. Can you make sure the time filter is ok before we go into debugging?  
Joey

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<div class="post-metadata">

### Author: ![mauticdeveloper](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mauticdeveloper/32/627_2.png) [@mauticdeveloper](https://forum.mautic.org/u/mauticdeveloper)
#### Post date: [September 4, 2023, 7:50am UTC](https://forum.mautic.org/t/when-we-change-contact-stage-and-segment-we-see-0-in-campaign-actions-for-all-actions/29167/3 "2023-09-04T07:50:21Z")

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Hi @joeyk,  
Thanks for replying, Time filter is ok

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/8955cb6648355976445604dddc3382a99d290b36.jpeg)

Campaign builder view

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/2/264bc10e26fd8a9e5065fee51c1fbf74f797a583.png)

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<div class="post-metadata">

### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [September 4, 2023, 8:15am UTC](https://forum.mautic.org/t/when-we-change-contact-stage-and-segment-we-see-0-in-campaign-actions-for-all-actions/29167/4 "2023-09-04T08:15:11Z")

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Can you plz go to a contact who is in the campaign and check the timeline? Do you see the email ACTUALLY SENT? Or just planned?  
You can click on the “clock” icon to expand and see more.

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<div class="post-metadata">

### Author: ![mauticdeveloper](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mauticdeveloper/32/627_2.png) [@mauticdeveloper](https://forum.mautic.org/u/mauticdeveloper)
#### Post date: [September 5, 2023, 3:54am UTC](https://forum.mautic.org/t/when-we-change-contact-stage-and-segment-we-see-0-in-campaign-actions-for-all-actions/29167/5 "2023-09-05T03:54:27Z")

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@joeyk

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/1/1da9bf063c45af09664b23e75b42027bc4d45e59.jpeg)

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<div class="post-metadata">

### Author: ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [September 5, 2023, 9:38am UTC](https://forum.mautic.org/t/when-we-change-contact-stage-and-segment-we-see-0-in-campaign-actions-for-all-actions/29167/6 "2023-09-05T09:38:26Z")

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Hi, is this the same campaign as above?  
The names don’t match.
