# Why is saying,"mautic.net did not encrypt this message"?
**URL:** https://forum.mautic.org/t/why-is-saying-mautic-net-did-not-encrypt-this-message/5470
**Category:** Product Support
**Created:** [September 26, 2016, 6:32pm UTC](https://forum.mautic.org/t/why-is-saying-mautic-net-did-not-encrypt-this-message/5470 "2016-09-26T18:32:04Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@profitness777](https://forum.mautic.org/u/profitness777)
#### Post date: [September 26, 2016, 6:32pm UTC](https://forum.mautic.org/t/why-is-saying-mautic-net-did-not-encrypt-this-message/5470/1 "2016-09-26T18:32:04Z")
Does anyone else have this issue with [Mautic.net](http://Mautic.net)…
When they send an email to Gmail you see a little red unlocked lock under you name. Saying, "[mautic.net](http://mautic.net) did not encrypt this message "
Anyone know why this is? And how to fix it and secure the email sent by [Mautic.net](http://Mautic.net)?
Any advice would be greatly appreciated. ![:-)]( ":-)")
Thank you guys,
Joshua
---
### Author:  [@profitness777](https://forum.mautic.org/u/profitness777)
#### Post date: [September 26, 2016, 6:32pm UTC](https://forum.mautic.org/t/why-is-saying-mautic-net-did-not-encrypt-this-message/5470/2 "2016-09-26T18:32:04Z")
Does anyone else have this issue with [Mautic.net](http://Mautic.net)…
When they send an email to Gmail you see a little red unlocked lock under you name. Saying, "[mautic.net](http://mautic.net) did not encrypt this message "
Anyone know why this is? And how to fix it and secure the email sent by [Mautic.net](http://Mautic.net)?
Any advice would be greatly appreciated. 🙂
Thank you guys,
Joshua
---
### Author:  [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [September 26, 2016, 8:51pm UTC](https://forum.mautic.org/t/why-is-saying-mautic-net-did-not-encrypt-this-message/5470/3 "2016-09-26T20:51:48Z")
DKIM need to be setup