# Why is the system creating anonymous users from IP?

**URL:** <https://forum.mautic.org/t/why-is-the-system-creating-anonymous-users-from-ip/4217>\
**Category:** Product Support\
**Created:** [June 24, 2016, 2:28am UTC](https://forum.mautic.org/t/why-is-the-system-creating-anonymous-users-from-ip/4217 "2016-06-24T02:28:13Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\
**Post date:** [June 24, 2016, 2:28am UTC](https://forum.mautic.org/t/why-is-the-system-creating-anonymous-users-from-ip/4217/1 "2016-06-24T02:28:13Z")

</div>

I started seeing these users being created. They have no information save for just an IP.  
  
  
  
[http://screenpresso.com/=nINWb](http://screenpresso.com/=nINWb)  
  
  
  
and in activity i see this  
  
  
  
[http://screenpresso.com/=UMkhg](http://screenpresso.com/=UMkhg)  
  
  
  
Where are these users coming from and why is the system creating them?

---

<div class="post-metadata">

**Author:** ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\
**Post date:** [June 28, 2016, 10:41am UTC](https://forum.mautic.org/t/why-is-the-system-creating-anonymous-users-from-ip/4217/2 "2016-06-28T10:41:26Z")

</div>

interesting… thanks!

---

<div class="post-metadata">

**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Post date:** [June 26, 2016, 6:29pm UTC](https://forum.mautic.org/t/why-is-the-system-creating-anonymous-users-from-ip/4217/3 "2016-06-26T18:29:28Z")

</div>

@chizuoka@gmail.com this is how it is supposed to work. Anonymous users may become identified leads later on. The goal is to have a user history, even if the lead gets know to you later…

---

<div class="post-metadata">

**Author:** ![Mack](https://avatars.discourse-cdn.com/v4/letter/m/b19c9b/32.png) [@Mack](https://forum.mautic.org/u/Mack)\
**Post date:** [June 24, 2016, 9:12am UTC](https://forum.mautic.org/t/why-is-the-system-creating-anonymous-users-from-ip/4217/4 "2016-06-24T09:12:29Z")

</div>

@chizuoka@gmail.com First, these are not “users”, they are anonymous visitors to the site that you are tracking. I think these are robots crawling the website. Also, I’m quite positive the hits from Mountain View, California are from Google.

---

<div class="post-metadata">

**Author:** ![chizuokagmail-com](https://avatars.discourse-cdn.com/v4/letter/c/ecccb3/32.png) [@chizuokagmail-com](https://forum.mautic.org/u/chizuokagmail-com)\
**Post date:** [June 24, 2016, 2:28am UTC](https://forum.mautic.org/t/why-is-the-system-creating-anonymous-users-from-ip/4217/5 "2016-06-24T02:28:13Z")

</div>

I started seeing these users being created. They have no information save for just an IP.

[http://screenpresso.com/=nINWb](http://screenpresso.com/=nINWb)

and in activity i see this

[http://screenpresso.com/=UMkhg](http://screenpresso.com/=UMkhg)

Where are these users coming from and why is the system creating them?

---

<div class="post-metadata">

**Author:** ![bulgin](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bulgin/32/1001_2.png) [@bulgin](https://forum.mautic.org/u/bulgin)\
**Post date:** [February 18, 2020, 10:36pm UTC](https://forum.mautic.org/t/why-is-the-system-creating-anonymous-users-from-ip/4217/6 "2020-02-18T22:36:12Z")

</div>

I have them too. Piling up in the database. Most are robots. There should be a way to prevent this or at least give the admin the choice to have them tracked or not since it’s the administrator who has to tediously remove them when they get into the 10’s of thousands on an active site.