# Wordpress + Elementor PopUp: Wrong behavior on errors on embedded Mautic form **URL:** \ **Category:** Product Support\ **Created:** [May 19, 2020, 5:20pm UTC](https://forum.mautic.org/t/wordpress-elementor-popup-wrong-behavior-on-errors-on-embedded-mautic-form/14405 "2020-05-19T17:20:10Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![aerendir](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/aerendir/32/1050_2.png) [@aerendir](https://forum.mautic.org/u/aerendir)\ **Post date:** [May 19, 2020, 5:20pm UTC](https://forum.mautic.org/t/wordpress-elementor-popup-wrong-behavior-on-errors-on-embedded-mautic-form/14405/1 "2020-05-19T17:20:10Z")
**Your software** My Mautic version is: 2.16.0 **Context** I have a page built with Elementor. Clicking a button, this page opens a popup built with Elementor. The popup contains a form to compile. The form is built in Mautic and the embedded in the popup using the Manual Copy. **The Problem** If I submit the form with empty values Mautic should show an error message under the field (removing the rule `display: none` from the `span` used to show the error. But, instead of doing this, I’m redirected to the same page, but with the error appended as query string. Something like this: [https://www.example.com/my-page/?mauticError=Errors%3A\\\L'e-mail%20contiene%20degli%20errori.\<%2Fli\>\Devi%20accettare%20il%20trattamento%20dei%20tuoi%20dati%20personali%20o%20non%20ci%20sarà%20possibile%20farti%20accedere%20al%20"Video%20Studio"\<%2Fli\>\<%2Fol\>#com\_vender](https://www.example.com/my-page/?mauticError=Errors%3A%3Cbr%20%2F%3E%3Col%3E%3Cli%3EL%27e-mail%20contiene%20degli%20errori.%3C%2Fli%3E%3Cli%3EDevi%20accettare%20il%20trattamento%20dei%20tuoi%20dati%20personali%20o%20non%20ci%20sar%C3%A0%20possibile%20farti%20accedere%20al%20%22Video%20Studio%22%3C%2Fli%3E%3C%2Fol%3E#com_vender) **What I tried to debug** 1. First of all, I tried to preview the form directly in Mautic: the preview works correctly 2. I then tried to embed the form in a blank post (via Manual Copy) and the form works correctly **Errors** The Chrome Dev Console doesn’t show any relevant error. **Conclusions** I think there is some sort of conflict between Mautic’s JS and Elementor’s JS. Another problem I face is this: if I use an email like `box@example` (so, without the top level domain), the form is submitted, but I receive a 500 error from Mautic. Testing the same form in the Mautic’s preview and in a blank Wordpress post, instead, correctly checks the invalidity of the email and show correctly the errors. **What I’m asking for** I need some guidance in debugging the problem as I don’t know where to look more. The page is public and can be seen here: commercianti[dot]online/l/vendere-online/ Thank you to anyone able to help me. ---
**Author:** ![alexrm1x](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alexrm1x/32/2500_2.png) [@alexrm1x](https://forum.mautic.org/u/alexrm1x)\ **Post date:** [May 24, 2020, 1:04pm UTC](https://forum.mautic.org/t/wordpress-elementor-popup-wrong-behavior-on-errors-on-embedded-mautic-form/14405/2 "2020-05-24T13:04:29Z")
Hello, You should use a Wordpress plugin compatible with Mautic. Green Popups (formerly Layered Popups) works great and integrates with Mautic and native HTML forms, also with great designs. The learning curve is a bit steep but works rock solid, used it for some years. Cheers, Alejandro.- ---
**Author:** ![aerendir](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/aerendir/32/1050_2.png) [@aerendir](https://forum.mautic.org/u/aerendir)\ **Post date:** [June 4, 2020, 6:49pm UTC](https://forum.mautic.org/t/wordpress-elementor-popup-wrong-behavior-on-errors-on-embedded-mautic-form/14405/3 "2020-06-04T18:49:10Z")
I’ve contacted Elementor’s support to solve the issue. I don’t now IF and WHEN they will fix… ☹ ---
**Author:** ![alexrm1x](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/alexrm1x/32/2500_2.png) [@alexrm1x](https://forum.mautic.org/u/alexrm1x)\ **Post date:** [June 14, 2020, 5:45pm UTC](https://forum.mautic.org/t/wordpress-elementor-popup-wrong-behavior-on-errors-on-embedded-mautic-form/14405/4 "2020-06-14T17:45:41Z")
Man, your time is gold. Use Green Popups or Ninja Popups, both work with Mautic. ---
**Author:** ![aerendir](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/aerendir/32/1050_2.png) [@aerendir](https://forum.mautic.org/u/aerendir)\ **Post date:** [June 15, 2020, 10:29pm UTC](https://forum.mautic.org/t/wordpress-elementor-popup-wrong-behavior-on-errors-on-embedded-mautic-form/14405/5 "2020-06-15T22:29:43Z")
I don’t like having many plugins… but I will try as this is a big problem for conversions 🤬