# Wrong contacts preference center page
**URL:** https://forum.mautic.org/t/wrong-contacts-preference-center-page/28977
**Category:** Product Support
**Tags:** mautic-4
**Created:** [August 17, 2023, 6:02pm UTC](https://forum.mautic.org/t/wrong-contacts-preference-center-page/28977 "2023-08-17T18:02:35Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@wcomartin](https://forum.mautic.org/u/wcomartin)
#### Post date: [August 17, 2023, 6:02pm UTC](https://forum.mautic.org/t/wrong-contacts-preference-center-page/28977/1 "2023-08-17T18:02:35Z")
**Your software**
My Mautic version is: 4.7
My PHP version is: 7.4.33
My Database type and version is: 10.6.11-MariaDB
**Your problem**
My problem is: When a user clicks on a unsubscribe link it shows the wrong contacts preference center page, The activity tracker shows the correct user interacting with the email but the wrong user preference center and unsubs the wrong contact
These errors are showing in the log: No Errors
Steps I have tried to fix the problem: Not sure where to start? It only happens on one of our instances
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### Author:  [@astrylis](https://forum.mautic.org/u/astrylis)
#### Post date: [August 22, 2023, 8:49am UTC](https://forum.mautic.org/t/wrong-contacts-preference-center-page/28977/2 "2023-08-22T08:49:47Z")
Hey @wcomartin
do you have a default preference page setup? You can also set individual forms to use a preference page of your choosing.
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### Author:  [@wcomartin](https://forum.mautic.org/u/wcomartin)
#### Post date: [August 24, 2023, 2:27pm UTC](https://forum.mautic.org/t/wrong-contacts-preference-center-page/28977/3 "2023-08-24T14:27:54Z")
I am using a Custom Page as a Preference Center because I needed a specific look. We wanted a single button click to unsubscribe. so I am using javascript to handle the button click and toggle the check mark and submit the form. it works on 5 other instances of mautic but 1 of them shows the wrong username in the page even before clicking the button