# Wrong encoding?

**URL:** <https://forum.mautic.org/t/wrong-encoding/25454>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [September 20, 2022, 8:50am UTC](https://forum.mautic.org/t/wrong-encoding/25454 "2022-09-20T08:50:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![wlsfh](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/wlsfh/32/6731_2.png) [@wlsfh](https://forum.mautic.org/u/wlsfh)\
**Post date:** [September 20, 2022, 8:50am UTC](https://forum.mautic.org/t/wrong-encoding/25454/1 "2022-09-20T08:50:13Z")

</div>

**Your software**  
My Mautic version is: 4.4.2  
My PHP version is: 7.4.2  
My Database type and version is: MariaDB

**Your problem**  
I sent a mail campaign last night to 7350 contacts.  
It’s a ‘marketing’ type of campaign, using ‘send emails’ as ‘actions’ → send immediately.

I am not using CRON jobs as I prefer running the command manually.

My queue settings was [Screenshot by Lightshot](https://prnt.sc/U-Tok2VPzw6F)

Despite the settings, I ran the command mautic:campaigns:update and it created 22 batches of files (checked under /var/spool) with 300 messages in them.  
Q: I set 50 messages per batch as per my settings, but it actually created batched with 300 messages, which is the default settings of Mautic?

I wanted to have a semi-smooth delivery, hence I raun the command:  
mautic:email:send --message-limit=100

But I noticed the limit was not respected and all of my messages were sent out in on go to my SendGrid API SMPT.

Q: where can I find the send logs ?

Finally, I checked again under /var/spool and noticed there were 7350 messages, which I presume are the logs for each message sent.  
I randomly checked few logs and noticed the majority are econded in UTF-8 ([Screenshot by Lightshot](https://prnt.sc/Uz9pa2yyxEHp)), which is right, but many have been printed like this:

㩏㌱∺睓晩彴敍獳条≥㈺㨴獻㈺㨸"睓晩彴敍獳条e敨摡牥楓湧牥≳愻〺笺獽㈺㨶"睓晩彴敍獳条e潢祤楓湧牥≳愻〺笺獽㈺㨷"睓晩彴敍獳条e慳敶䵤獥慳敧㬢㩡㨰絻㩳㌱∺⨀甀敳䙲牯慭≴主猻ㄺ㨴"\*獵牥桃牡敳≴猻㔺∺瑵ⵦ∸猻ㄺ㨲"\*獵牥敄卬≰主猻㌺㨳"睓晩彴楍敭䵟浩健牡t敮瑳湩䱧癥汥㬢㩩〴㘹猻㌺㨶"睓晩彴楍敭卟浩汰䵥浩䕥瑮瑩y敨摡牥≳伻㈺㨶匢楷瑦䵟浩彥楓灭敬效摡牥敓≴㔺笺㩳㔳∺匀楷瑦䵟浩彥楓灭敬效摡牥敓t慦瑣牯≹伻㌺

Q: Why some logs were printed with broken charset? Do all these 7350 messages in /spool represent the ‘sent’ messages? According to SendGrip API just 300 messages were delivered.