# Wrong segment count?

**URL:** https://forum.mautic.org/t/wrong-segment-count/22066
**Category:** Product Support
**Created:** [December 18, 2021, 12:14pm UTC](https://forum.mautic.org/t/wrong-segment-count/22066 "2021-12-18T12:14:48Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![nickbm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/nickbm/32/6488_2.png) [@nickbm](https://forum.mautic.org/u/nickbm)
#### Post date: [December 18, 2021, 12:14pm UTC](https://forum.mautic.org/t/wrong-segment-count/22066/1 "2021-12-18T12:14:48Z")

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**Your software**  
My Mautic version is: v4.1.0  
My PHP version is: 7.4.27  
My Database type and version is: 8.0.27

**Your problem**  
My problem is:  
A segment reports 69 contacts and has actually 2 contacts.

These errors are showing in the log:

Steps I have tried to fix the problem:

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### Author: ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)
#### Post date: [December 18, 2021, 12:35pm UTC](https://forum.mautic.org/t/wrong-segment-count/22066/2 "2021-12-18T12:35:46Z")

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The other 67 contacts are probably anonymous

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### Author: ![mikew](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/mikew/32/5156_2.png) [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [December 19, 2021, 8:48pm UTC](https://forum.mautic.org/t/wrong-segment-count/22066/3 "2021-12-19T20:48:19Z")

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@EJL is most probably correct. The solution here is you can add in a filter “email” is not empty. and then you will only see a count of 2